Central Market (Southlake) Dairy Sales Lead - Full time

Company Overview

Central Market is a specialty grocery that started in Austin, Texas in 1994 and has grown to multiple locations across the state. It offers a wide selection of foods and drinks, including hundreds of cheeses, thousands of wines, extensive produce, and expert staff. The company emphasizes food as a way to unite families and communities, preserving cultures and starting new traditions.

Responsibilities

• Apply advanced skills in procedures and techniques specific to the area of specialization.
• Carry out supervisory responsibilities as needed.
• Order assigned products to maximize sales.
• Possess and convey a culinary level of food expertise.
• Work under minimal supervision and follow detailed verbal and written instructions.
• Apply accepted guidelines, rules, and procedures to decisions.
• Continuously monitor and immediately address problems.
• Make sound decisions on everyday issues and problems.
• Assist in ordering.
• May assist in writing weekly department schedule.
• Identify and address high‑priority activities first.
• Communicate clear expectations for assignments.
• Delegate responsibility to appropriate partners.
• Provide excellent customer service.
• Maintain operating effectiveness.
• Ensure compliance with all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation.
• Maintain standards in shrink, safety, and inventory control.
• Assist in merchandising the department to maximize sales.
• Use suggestive selling techniques to maximize sales.

Qualifications

• Typically requires 5–8 years of experience.
• Previous retail or restaurant experience.
• Knowledge of department product, food preparation, and equipment.
• Extensive knowledge of specialty food products and food preparation.
• Strong customer service skills.
• Passion for food.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to work in extreme temperatures.

Education, Licenses & Certifications

Materials Handling Equipment certification.

Physical Demands & Working Conditions

• Must be able to manage loads in excess of 25 lb., up to 50 lb.
• Work environment may include extreme temperatures.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Last revised: February 1, 2004.