Central Fill Pharmacy Manager

About the role

The role of Central Fill Pharmacy Manager at CVS Health involves overseeing the management, oversight, and operation of all aspects within a pharmacy. This includes leading and directing a team of Pharmacists and Pharmacy Technician Support Staff, managing 20+ employees, and 15+ non-resident pharmacy licenses. The manager is responsible for ensuring that all operations are efficient, compliant with regulatory requirements, and that all prescriptions are fulfilled on time and with accuracy.

Responsibilities

• Manage and oversee the operations of the Central Fill pharmacy, including hiring, training, and performance management of staff.
• Ensure compliance with regulatory requirements and maintain high standards of quality assurance.
• Oversee the fulfillment of prescriptions using specialized systems and ensure timely delivery to retail stores.
• Complete pharmacist workflow tasks such as verification, ensuring patient safety and adherence to professional practice guidelines.
• Lead and motivate the Pharmacy Support Staff, developing and implementing strategies to improve performance and streamline operations.
• Partner with the corporate team to identify and implement solutions that drive growth and improve performance in the pharmacy.

Requirements

• 5+ years’ experience directly leading a team to meet and exceed business outcomes.
• 5+ years’ experience building a high-performing team.
• Demonstrated track record of success in high-volume pharmacy management.
• Ability to diagnose operational challenges and deliver impactful solutions in real time.
• Ability to hold teams accountable in a fair, supportive, and equitable manner.
• Ability to effectively create goals and prioritize key action plans.
• Proactivity with tackling issues in a timely and decisive manner, while keeping broader organizational dynamics in mind.
• Ability to perform under pressure, adapt to changing dynamics, and find solutions that satisfy multiple "customers" of the business.
• Ability to learn and train teams to use complex pharmacy fulfillment systems, including prescription processing software, fulfillment and verification automation machines, patient management tools, shipping systems, etc.
• Prior experience managing high volume pharmacies and/or field management experience.
• Ability to complete verification with accuracy.
• Ability to work efficiently to meet productivity goals.
• Ability to effectively make clinical decisions.
• Ability to utilize prescription processing software and basic functions of Outlook, Excel, and Word.
• Strong time management skills.
• Strong personal integrity and judgment, evidenced by a track record of managing highly-sensitive or highly-visible business matters.
• Strong communication skills in both formal and informal writing and speech.
• Strong ability to build fast, credible relationships with leader, peers and team.
• Demonstrated growth mindset and willingness to learn and accept feedback.
• Proven track record of high performance.
• Ability to stand during the entirety of shifts lasting 8+ hours.
• Manual dexterity of both hands and wrists.

Qualifications

• Anticipated Weekly Hours: 40
• Pay Range: The Typical Pay Range For This Role Is $0.00 - $0.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.