Store Manager

About the role

The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, and reducing and managing shrink.

Responsibilities

• Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
• Delivering on our promise of Legendary Customer Service through GURA: Greet the Customer. Uncover Customer’s Needs & Wants. Recommend Product Solutions. Ask to Add Value & Appreciate the Customer.
• Create and foster a welcoming environment and sense of belonging in the Store.
• Evaluate those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.
• Communicate company processes, policies, and directives to team members.
• Evaluate sales and profit management – accountable for achieving top and bottom line.
• Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
• Implementing and sustaining merchandise presentation per company standards.
• Evaluate competitive environment and work with Operations and Merchandising teams to ensure quality and performance.
• Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
• Train to do periodic sales forecasting, payroll analysis and budget review.
• Train on documentation of team member evaluations and corrective action.
• Train on managing periodic price changes.
• Train on communicating inventory needs to buyers and distribution centers.
• Train on coordinating and conducting special sales events.
• Assist District Manager and other Store Managers in solving district issues and support operational needs.
• Community involvement.
• Team Member Relations: Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the “Employer of Choice”.
• Address team member issues and concerns, working with HR team when necessary.
• Achieve and maintain a safe and productive work environment.
• Assess and develop team members for advancement within the organization.
• Train to be responsible for budgeting and sales forecasting.
• Train on auditing store processes.

Qualifications

• Experience: Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver’s license.
• Education: High school diploma, Bachelor’s degree in Agricultural-Science or Business related field preferred. Any suitable combination of education and experience will be considered.

Skills

• Process information and merchandise through system and POS Register system.
• Read, write, and count to accurately complete all documentation.
• Freely access all areas of the store including selling floor, side lot, stock area, and register area.
• Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
• Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
• Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
• Stand and walk for long periods of time often up to four hours straight without a break.
• Travel to other store locations and to company functions.

Benefits

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you’re applying for.