Central Correspondence Representative-Central Correspondence; 80 Hrs Biweekly; Days

Qualifications

• High School graduate or passage of a high school equivalency exam.
• Minimum of 1 year of medical office or medical records experience.
• Knowledge of Provider NPI & License numbers and e-signatures.
• Familiar with medical record documents and electronic health records.
• Computer literate with proficiency in Microsoft Word and Excel.
• Excellent customer service and communication skills.
• Detail-oriented with strong problem-solving skills.
• Ability to work independently without close supervision in a team environment.
• Reliable transportation to travel to sites as needed.
• Ability to interact effectively with various cultural, ethnic, racial, and socioeconomic backgrounds.
• Preferred: Some college-level course work to include courses in a health care related field.
• Two years of relevant experience in a physician’s office, clinic or hospital business office, or health care customer service setting
• Working knowledge of Epic Experience performing forms completion or release of medical record information.
• Knowledge of medical terminology.
• Fluency in writing, speaking, and interpreting English and another designated foreign language.

Physical Requirements

• May sit, stand, stoop, bend, and ambulate intermittently during the day.
• May need to sit or stand for extended periods.
• See in the normal visual range with or without correction.
• Hear in the normal audio range with or without correction.
• Finger dexterity to operate office equipment is required.
• May need to lift up to twenty-five (25) pounds on occasion.
• Ability to communicate face-to-face, via phone, email, and other communications.
• Ability to see computer monitor and departmental documents.