Center Sales Director, Skokie (Temp to Perm)

About the Role

This isn't your typical management role. As a Center Sales Director at EWC Growth, you'll lead the business, develop a winning team, and create a guest experience that is elevated and unique to each guest. You'll own the day-to-day success of your center—from sales and team performance to talent development and operations. As the senior leader on-site, you'll set the energy, establish expectations, celebrate wins, and coach your team to reach the next level. If you're a competitive, people-first leader who loves developing talent, driving results, and building a high-performance culture, this could be your next big move.

Pay

Base Salary of $55,000-$65,000 (determined based on experience) + up to $25,000 in annual commissions with uncapped earning potential. Our Center Sales Directors earn an average of $80,000-$95,000 annually, with top performers earning even more. Commissions are paid monthly, so when your center performs, you see the impact.

Responsibilities

• Drive the Business
  • Own center KPIs, revenue goals, and performance metrics
  • Drive service sales, retail sales, Wax Passes, and future bookings
  • Analyze results and turn insights into action
  • Build local partnerships through grass-roots marketing and events to grow your guest network
  • Coach associates on behaviors that drive stronger sales performance and elevated guest experience
  • Execute local marketing and community engagement initiatives
• Create an Exceptional Guest Experience
  • Champion a consistently exceptional guest experience
  • Coach associates on creating meaningful guest connections
  • Step in confidently to resolve escalated guest concerns
  • Support the front desk during high-volume periods and lead by example
  • Ensure every interaction reflects brand standards
• Build & Lead a Winning Team
  • Recruit, hire, train, and retain high-performing associates
  • Coach your team to strengthen sales, service, and leadership skills
  • Deliver regular feedback and performance conversations
  • Recognize wins while creating accountability around opportunities
  • Build a positive, high-energy culture where people want to perform and grow
• Run a Best-in-Class Operation
  • Build effective associate schedules while managing labor targets
  • Oversee timekeeping, payroll, deposits, and other daily administrative functions
  • Maintain compliance with training, licensing, HR, and operational requirements
  • Manage inventory, product ordering, and payment/EFT processes
  • Keep the center organized, efficient, and ready to perform every day

What Success Looks Like

The strongest Center Sales Directors are more than managers. They're coaches, business owners, culture builders, and sales leaders. You'll thrive here if you:

• Love developing people and watching them succeed
• Are energized by goals, metrics, and healthy competition
• Know how to coach sales without losing sight of the guest experience
• Lead with confidence, accountability, and positive energy
• Can move seamlessly between strategy and rolling up your sleeves
• Stay organized and decisive in a fast-paced environment
• Take ownership of results and constantly look for ways to improve

Requirements

• 3+ years in a sales leadership or management role across retail, beauty, or spa industries
• Exposure to a luxury environment preferred
• Proven track record of achieving sales and operational targets
• Team leadership and talent development experience
• Financial acumen, budget management, and schedule creation
• Excellent verbal and written communication and conflict resolution skills
• Guest service and sales expertise
• Proficiency in Microsoft Office and POS systems
• Full-time, open availability with flexibility to work evenings and weekends
• Strong proficiency in English
• Must lift up to 25 lbs with the ability to stand for extended periods of time

Benefits

• Complementary Waxing Services
• 50% Off Our Exclusive Skincare Retail Products
• 401(k) Plan
• Paid Time Off & Sick Leave
• Paid Parental Leave
• Medical, Dental, and Vision insurance
• Company-Paid Life and Disability Insurance (for eligible employees)
• Flexible Spending Accounts (FSA) and Dependent Care Benefits
• Pre-Tax Commuter & Transportation Benefits
• Ongoing training, recognition programs, and real career pathing opportunities