Center Operations Manager (CT or MRI)

Lumexa Outpatient Imaging is coming later this year to Asheville, North Carolina! * This position is a working technologist who will scan as well as manage center operations * Location: 1318 Patton Ave, Asheville NC 28806 Shift: Monday to Friday 8:00 am – 5:00 pm; no on-call; no weekends Job Summary: The Center Manager is accountable for delivering high-quality, efficient and effective services for our imaging patients and families in outpatient imaging center(s). Creates a positive and collaborative work environment while supervising the daily activities, patient flow, operations, clinical procedures, and performance of center staff. Participates in short-term and long-range planning and business development Duties/Responsibilities:Conduct radiology imaging scans within registered modalityEnsures smooth daily operations by resolving performance issues and ensuring appropriate scheduling of center staffActs as point of escalation for concerns and challenges from patients and referring physiciansPerforms clinical exams during staffing shortages as licenses allowDevelops and fosters referring physician relationshipsDevelops, reviews, and implements action plans based on financial reporting to enhance center performanceAttends training to stay up to date on best practices and protocolsImplements and manages the training and onboarding program for new associatesParticipates in the staff planning and hiring process for new associatesLeads regular team and department meetings and employee one-on-onesMonitors and approves timecards on a daily or weekly basisLeads, initiates, and participates in annual performance evaluations, development and performance management of associatesEstablishes associate schedules to provide for planned time off, ensuring appropriate staffing levels and adequate coverageEvaluates, implements, and manages workflow and process improvements for the departmentEnsures the department has knowledge of company and department policies and corresponding procedures are in placeSupports employees ensuring highest level of patient satisfactionDevelops methods for measuring and monitoring team and department performance Qualifications:Advanced ARRT certification in CT or MRI preferred Graduate of 24-month AMA approved School of Radiology Technology Work experience in an advanced imaging modality such as MRI or CT2-3 years of previous people management experience preferredExperience with Microsoft Office; including excelBLS certificationAbility to take initiative to improve processes, think strategically and identify trendsAbility to provide open, honest feedback to improve decision makingAbility to influence across the organization and work effectively with all levels of management and staffAbility to maintain and build constructive relationships that produce resultsAbility to effectively supervise exempt and non-exempt staffAbility to be flexible in schedule and adaptable to constant changeAbility to effectively handle details with accuracyAbility to maintain regular attendance and on-time approval to work as scheduledAbility to deliver high-quality customer service to internal and external customers by communicating with integrity and compassion