Center Coordinator

About the role

Are you organized, people-focused, and enjoy being the person who keeps things running smoothly? Join us as a Center Coordinator and help create a welcoming, organized, and supportive experience for our clients, families, and team members. We are currently seeking a Center Coordinator to join our dynamic and growing team!

At Center for Social Dynamics (CSD), we believe that every child deserves a chance to shine. We're a passionate team on a mission to open a world of possibilities for individuals with autism and other developmental needs—through science, compassion, and a whole lot of heart. From our very first session to each milestone we celebrate, we bring the power of play, connection, and evidence-based care to every moment. With services that are as unique as the individuals we support, we meet kids where they are—at home, in schools, and in communities—and guide them on a path toward growth. We live our TRUE values—Transparency, Respect, Understanding, and Excellence—in everything we do. As a fast-growing leader in the field, we're known for our vibrant culture, hands-on training, and career pathways that help you grow just as much as those we serve. At CSD, we don’t just change lives—we light them up.

Responsibilities

• Serve as the first point of contact for clients, caregivers, team members, and visitors who call, email, or visit the center.
• Answer incoming phone calls, respond to inquiries, and route calls or messages to the appropriate team members in a timely manner.
• Initiate outgoing calls and communications by telephone, email, fax, and other appropriate methods.
• Greet employees, clients, caregivers, and guests and help facilitate their visits with the CSD team.
• Support client arrival, departure, and drop-off procedures, including verifying appropriate caregiver information and ensuring clients are released only to authorized caregivers.
• Follow center check-in and safety procedures for employees, visitors, and guests.
• Collect, distribute, and organize incoming mail and other center correspondence.
• Assist with photocopying, scanning, filing, and distributing documents, including insurance provider checks and other time-sensitive materials.
• Research, organize, file, and locate clinical documents, including authorizations and other client records.
• Communicate with caregivers, program teams, physicians, and other healthcare providers as appropriate to support client needs.
• Assist the Clinical Team with preparing, organizing, and assembling materials.
• Maintain office and kitchen supplies and coordinate replenishment as needed.
• Coordinate with building management, maintenance, telecommunications, internet, and printer/copier service providers to address office needs.
• Monitor and report office safety or facility concerns, including maintaining appropriate records related to office keys and safety equipment.
• Ensure required safety posters, HR materials, and other center resources are properly displayed and maintained.
• Support center safety audits and compliance activities related to funding sources and organizational requirements.
• Understand and follow emergency procedures and assist with the implementation of emergency protocols when needed.
• Coordinate center events and meetings, including staff meetings and other onsite activities.
• Assist with post-office errands and other tasks necessary to support daily center operations.
• Help maintain an organized, welcoming, and professional center environment for clients, families, and employees.
• Perform additional duties as assigned to support the smooth and efficient operation of the center.

Requirements

• 1+ year of experience in a client service, customer service, administrative, or similar role.
• Strong organizational skills and attention to detail.
• Compassionate, supportive, and customer-service-oriented approach.
• Excellent written and verbal communication skills.
• Previous experience working in an office environment preferred.
• Knowledge or experience working with autism services preferred.
• Proficiency with Microsoft Excel highly preferred.
• Ability to manage multiple priorities and communicate effectively with clients, caregivers, and team members.
• Ability to maintain confidentiality and handle sensitive client and organizational information appropriately.
• Ability to commute to and work onsite at the Roswell center daily.

Benefits

• Competitive, market pay based on experience, location, and skills
• Paid time off (PTO)
• 401(k)
• CSD-issued devices
• Free college or tuition reimbursement through our Dreams Come True program
• Opportunities for professional development and career growth

Pay

Compensation: $20–$24 per hour

Schedule

Schedule: A blend of 7:30 AM–3:30 PM and 11:00 AM–7:00 PM shifts

Physical Requirements

• Constant visual stimulation, including close and distance vision, reading, and computer work.
• Constant sitting with frequent movement in and out of a chair.
• Constant use of the telephone, including speaking and listening.
• Frequent typing and computer use.
• Frequent document handling, filing, and use of office equipment.
• Occasional walking throughout the building.
• Occasional bending, reaching, stooping, and pulling.
• Occasional lifting, carrying, or moving items up to 20 pounds.
• Occasional driving, including entering and exiting a vehicle and using upper and lower limbs to operate the vehicle.