Center Coordinator
BrightView · Roanoke, VA · 1 mo ago
AdministrativeFull-time
We need to output HTML fragment with sections using for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate. We need to parse the posting.
Let's extract content.
The posting starts: "Reporting to the Site Center Director, the Center Coordinator is responsible for overseeing and directing team efforts in support of driving overall operational results, controls, and measurements to maximize productivity, and patient satisfaction. Oversees daily activities of team activities to ensure the timeliness and accuracy of patient flow through the site.Through training, leadership, and motivation, ensures performance, production, and quality targets are met or exceeded consistently.Identifies potential problems and opportunities for patient care; reduction of patient wait times.Identifies resolves and/or escalates major issues and service failures that impede daily operations and patient satisfaction.Works closely with the management team to build and maintain high-performance teams that are committed to delivering quality and timely service while promoting BrightView Health’s treatment philosophy.Engages in open communication with the Center Director, Behavioral Health Supervisor, and Medical Director to effectively and efficiently address any issues which could affect productivity/quality while ensuring both individual and team compliance with regulatory, legal, and audit standards;Recommends and conducts ongoing training, education, and development of core staff.Promotes supports and facilitates teamwork and harmony between all staff members by promoting and fostering a positive, visible teamwork attitude among all employees.Recognizes, addresses, and resolves issues/problems among/between Managers/Supervisors and team members reporting all such issues to the Site Director.Understands follows and enforces all federal, state, and local healthcare requirementsCommunicates effectively and regularly with Site Director on work progress, staffing issues/concerns, disciplinary issues, etc.Coordinate and direct daily operations huddles with oversight from the Operations Director.Manage and assist staff on core operating systems and training needs.Maintains a high state of integrity and professionalism in carrying out the duties and responsibilities of this position.Supports all other special assignments as directed by the Site Operations Director."
That's the responsibilities.
Then: "Excellent communication (written, verbal, and listening) and interpersonal skills in order to interface with and influence all levels of personnel from hourly employees to senior management in order to build or create their support or commitment.Demonstrated ability to manage multiple projects to successful completion.Proven strong attention to detail with a focus on quality.Demonstrated ability to perform in alignment with company mission and values.Proven PC proficiency in MS Office Suite (Word, Excel, PP, Outlook).Ability to build trust, gain support, and influence teams to implement change without direct supervisory control.Strong understanding and sensitivity to confidential matters.Strong negotiation skills with a commitment to reaching mutually desired outcomes.Strong ability to negotiate and resolve conflict between people.Demonstrated competency in coaching for business results, empowerment of others, leading/managing change, relationship building/coaching, and problem-solving.Proven ability to build, coach, and maintain high-performance teams.Demonstrate initiative exercises good judgment, exhibits strong profit orientation and have the ability to achieve results through others.Ability to analyze data, evaluate situations and identify problems or opportunities, including likely causes. Ability to develop factual, logical courses of action, considering resources, constraints and company values.Strong attention to detail and the ability to prioritize work and meet deadlines.Ability to adapt quickly to change and open to considering new approaches to solving problems and work processes.Strong organizational skills with the ability to multi-task in a fast-paced work environment.Strong commitment to continuous self- improvement.Must be team-oriented with a commitment to working effectively with the Operations group or those outside formal lines of authority to accomplish both departmental and organizational goals."
These are skills/qualifications.
Then: "Required Education/Degree Bachelor’s degree preferred Required Work Experience Minimum of two years in the behavioral health industry Supervisory Responsibilities Provides indirect supervision for up to 20 team members and approximately 500+ patient census. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Travel Requirements The Operations Team Coordinator may be required to travel to the Company offices and cover offices based on business needs."
Then: "BENEFITS AND PERKS PTO (Paid Time Off) Immediately vested and eligible in 401k program with employer match. Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Tuition Reimbursement after 1 year in related field We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development."
Then: "Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!" (application instruction, remove).
We need to separate sections: About the role (maybe summary), Responsibilities, Requirements (education/experience), Qualifications (maybe same as requirements?), Skills, Benefits, Pay, Schedule.
We have no explicit Pay or Schedule info. So we should not include those sections.
We have Benefits info: PTO, 401k, training, comprehensive benefits, tuition reimbursement. So Benefits section.
We have Responsibilities: the long paragraph about duties.
We have Requirements: Education (Bachelor's degree preferred), Work Experience (minimum two years in behavioral health industry), Supervisory Responsibilities (indirect supervision up to 20 team members and approx 500+ patient census), Travel Requirements (may be required to travel). Those could be under Requirements.
We have Qualifications: maybe overlapping with skills; but we can treat Qualifications as the list of competencies (like demonstrated ability, proven PC proficiency, etc). However we need to avoid duplication. The instructions: Prefer a few substantive sections over many thin ones. We could combine Requirements and Qualifications into one section? But we have headings defined; we can include both if they have distinct content.
Let's decide: About the role: maybe a brief summary (first sentence). Responsibilities: the duties list. Requirements: education, experience, supervisory, travel. Qualifications: skills/competencies list. Benefits: benefits.
We must not include headings with filler. Ensure each section has substantive content.
Now format: Use
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate. We need to parse the posting.
Let's extract content.
The posting starts: "Reporting to the Site Center Director, the Center Coordinator is responsible for overseeing and directing team efforts in support of driving overall operational results, controls, and measurements to maximize productivity, and patient satisfaction. Oversees daily activities of team activities to ensure the timeliness and accuracy of patient flow through the site.Through training, leadership, and motivation, ensures performance, production, and quality targets are met or exceeded consistently.Identifies potential problems and opportunities for patient care; reduction of patient wait times.Identifies resolves and/or escalates major issues and service failures that impede daily operations and patient satisfaction.Works closely with the management team to build and maintain high-performance teams that are committed to delivering quality and timely service while promoting BrightView Health’s treatment philosophy.Engages in open communication with the Center Director, Behavioral Health Supervisor, and Medical Director to effectively and efficiently address any issues which could affect productivity/quality while ensuring both individual and team compliance with regulatory, legal, and audit standards;Recommends and conducts ongoing training, education, and development of core staff.Promotes supports and facilitates teamwork and harmony between all staff members by promoting and fostering a positive, visible teamwork attitude among all employees.Recognizes, addresses, and resolves issues/problems among/between Managers/Supervisors and team members reporting all such issues to the Site Director.Understands follows and enforces all federal, state, and local healthcare requirementsCommunicates effectively and regularly with Site Director on work progress, staffing issues/concerns, disciplinary issues, etc.Coordinate and direct daily operations huddles with oversight from the Operations Director.Manage and assist staff on core operating systems and training needs.Maintains a high state of integrity and professionalism in carrying out the duties and responsibilities of this position.Supports all other special assignments as directed by the Site Operations Director."
That's the responsibilities.
Then: "Excellent communication (written, verbal, and listening) and interpersonal skills in order to interface with and influence all levels of personnel from hourly employees to senior management in order to build or create their support or commitment.Demonstrated ability to manage multiple projects to successful completion.Proven strong attention to detail with a focus on quality.Demonstrated ability to perform in alignment with company mission and values.Proven PC proficiency in MS Office Suite (Word, Excel, PP, Outlook).Ability to build trust, gain support, and influence teams to implement change without direct supervisory control.Strong understanding and sensitivity to confidential matters.Strong negotiation skills with a commitment to reaching mutually desired outcomes.Strong ability to negotiate and resolve conflict between people.Demonstrated competency in coaching for business results, empowerment of others, leading/managing change, relationship building/coaching, and problem-solving.Proven ability to build, coach, and maintain high-performance teams.Demonstrate initiative exercises good judgment, exhibits strong profit orientation and have the ability to achieve results through others.Ability to analyze data, evaluate situations and identify problems or opportunities, including likely causes. Ability to develop factual, logical courses of action, considering resources, constraints and company values.Strong attention to detail and the ability to prioritize work and meet deadlines.Ability to adapt quickly to change and open to considering new approaches to solving problems and work processes.Strong organizational skills with the ability to multi-task in a fast-paced work environment.Strong commitment to continuous self- improvement.Must be team-oriented with a commitment to working effectively with the Operations group or those outside formal lines of authority to accomplish both departmental and organizational goals."
These are skills/qualifications.
Then: "Required Education/Degree Bachelor’s degree preferred Required Work Experience Minimum of two years in the behavioral health industry Supervisory Responsibilities Provides indirect supervision for up to 20 team members and approximately 500+ patient census. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Travel Requirements The Operations Team Coordinator may be required to travel to the Company offices and cover offices based on business needs."
Then: "BENEFITS AND PERKS PTO (Paid Time Off) Immediately vested and eligible in 401k program with employer match. Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Tuition Reimbursement after 1 year in related field We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development."
Then: "Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!" (application instruction, remove).
We need to separate sections: About the role (maybe summary), Responsibilities, Requirements (education/experience), Qualifications (maybe same as requirements?), Skills, Benefits, Pay, Schedule.
We have no explicit Pay or Schedule info. So we should not include those sections.
We have Benefits info: PTO, 401k, training, comprehensive benefits, tuition reimbursement. So Benefits section.
We have Responsibilities: the long paragraph about duties.
We have Requirements: Education (Bachelor's degree preferred), Work Experience (minimum two years in behavioral health industry), Supervisory Responsibilities (indirect supervision up to 20 team members and approx 500+ patient census), Travel Requirements (may be required to travel). Those could be under Requirements.
We have Qualifications: maybe overlapping with skills; but we can treat Qualifications as the list of competencies (like demonstrated ability, proven PC proficiency, etc). However we need to avoid duplication. The instructions: Prefer a few substantive sections over many thin ones. We could combine Requirements and Qualifications into one section? But we have headings defined; we can include both if they have distinct content.
Let's decide: About the role: maybe a brief summary (first sentence). Responsibilities: the duties list. Requirements: education, experience, supervisory, travel. Qualifications: skills/competencies list. Benefits: benefits.
We must not include headings with filler. Ensure each section has substantive content.
Now format: Use for each heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to decide what is a list vs prose. The responsibilities paragraph is long; could be broken into bullet list for readability but we must preserve all info. Could convert each sentence into
- . That would be a list. The instructions: Use
- for any list of duties/requirements/benefits. So we should make a list for duties. Similarly for requirements (education, experience, supervisory, travel) could be list. For qualifications (skills) also list. Benefits list.
We must preserve all substantive information; not invent or summarize away detail. So we need to capture each piece.
Let's extract responsibilities sentences (split by periods). Ensure we keep all.
Responsibilities text:
"Reporting to the Site Center Director, the Center Coordinator is responsible for overseeing and directing team efforts in support of driving overall operational results, controls, and measurements to maximize productivity, and patient satisfaction."
"Oversees daily activities of team activities to ensure the timeliness and accuracy of patient flow through the site."
"Through training, leadership, and motivation, ensures performance, production, and quality targets are met or exceeded consistently."
"Identifies potential problems and opportunities for patient care; reduction of patient wait times."
"Identifies resolves and/or escalates major issues and service failures that impede daily operations and patient satisfaction."
"Works closely with the management team to build and maintain high-performance teams that are committed to delivering quality and timely service while promoting BrightView Health’s treatment philosophy."
"Engages in open communication with the Center Director, Behavioral Health Supervisor, and Medical Director to effectively and efficiently address any issues which could affect productivity/quality while ensuring both individual and team compliance with regulatory, legal, and audit standards;"
"Recommends and conducts ongoing training, education, and development of core staff."
"Promotes supports and facilitates teamwork and harmony between all staff members by promoting and fostering a positive, visible teamwork attitude among all employees."
"Recognizes, addresses, and resolves issues/problems among/between Managers/Supervisors and team members reporting all such issues to the Site Director."
"Understands follows and enforces all federal, state, and local healthcare requirements"
"Communicates effectively and regularly with Site Director on work progress, staffing issues/concerns, disciplinary issues, etc."
"Coordinate and direct daily operations huddles with oversight from the Operations Director."
"Manage and assist staff on core operating systems and training needs."
"Maintains a high state of integrity and professionalism in carrying out the duties and responsibilities of this position."
"Supports all other special assignments as directed by the Site Operations Director."
Note some sentences have weird grammar but we keep as is.
Now Requirements:
"Bachelor’s degree preferred"
"Minimum of two years in the behavioral health industry"
"Provides indirect supervision for up to 20 team members and approximately 500+ patient census."
"Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws."
"The Operations Team Coordinator may be required to travel to the Company offices and cover offices based on business needs."
Note "Travel Requirements" line.
Now Qualifications/Skills list: many bullet-like statements.
Let's extract each distinct competency:
"Excellent communication (written, verbal, and listening) and interpersonal skills in order to interface with and influence all levels of personnel from hourly employees to senior management in order to build or create their support or commitment."
"Demonstrated ability to manage multiple projects to successful completion."
"Proven strong attention to detail with a focus on quality."
"Demonstrated ability to perform in alignment with company mission and values."
"Proven PC proficiency in MS Office Suite (Word, Excel, PP, Outlook)."
"Ability to build trust, gain support, and influence teams to implement change without direct supervisory control."
"Strong understanding and sensitivity to confidential matters."
"Strong negotiation skills with a commitment to reaching mutually desired outcomes."
"Strong ability to negotiate and resolve conflict between people."
"Demonstrated competency in coaching for business results, empowerment of others, leading/managing change, relationship building/coaching, and problem-solving."
"Proven ability to build, coach, and maintain high-performance teams."
"Demonstrate initiative exercises good judgment, exhibits strong profit orientation and have the ability to achieve results through others."
"Ability to analyze data, evaluate situations and identify problems or opportunities, including likely causes."
"Ability to develop factual, logical courses of action, considering resources, constraints and company values."
"Strong attention to detail and the ability to prioritize work and meet deadlines."
"Ability to adapt quickly to change and open to considering new approaches to solving problems and work processes."
"Strong organizational skills with the ability to multi-task in a fast-paced work environment."
"Strong commitment to continuous self- improvement."
"Must be team-oriented with a commitment to working effectively with the Operations group or those outside formal lines of authority to accomplish both departmental and organizational goals."
Now Benefits:
"PTO (Paid Time Off)"
"Immediately vested and eligible in 401k program with employer match."
"Company sponsored ongoing training and certification opportunities."
"Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance."
"Tuition Reimbursement after 1 year in related field"
"We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development."
Note "competitive compensation" is about pay but not specific numbers; we should not create Pay section because no specific numbers. However we could mention compensation in Benefits? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits section is okay. The phrase "competitive compensation" is vague but still part of benefits description. We can include it in Benefits as a bullet.
Now About the role: maybe a short paragraph summarizing role: "The Center Coordinator reports to the Site Center Director and overse
- for any list of duties/requirements/benefits. Use
for prose. We need to decide what is a list vs prose. The responsibilities paragraph is long; could be broken into bullet list for readability but we must preserve all info. Could convert each sentence into
- . That would be a list. The instructions: Use
- for any list of duties/requirements/benefits. So we should make a list for duties. Similarly for requirements (education, experience, supervisory, travel) could be list. For qualifications (skills) also list. Benefits list. We must preserve all substantive information; not invent or summarize away detail. So we need to capture each piece. Let's extract responsibilities sentences (split by periods). Ensure we keep all. Responsibilities text: "Reporting to the Site Center Director, the Center Coordinator is responsible for overseeing and directing team efforts in support of driving overall operational results, controls, and measurements to maximize productivity, and patient satisfaction." "Oversees daily activities of team activities to ensure the timeliness and accuracy of patient flow through the site." "Through training, leadership, and motivation, ensures performance, production, and quality targets are met or exceeded consistently." "Identifies potential problems and opportunities for patient care; reduction of patient wait times." "Identifies resolves and/or escalates major issues and service failures that impede daily operations and patient satisfaction." "Works closely with the management team to build and maintain high-performance teams that are committed to delivering quality and timely service while promoting BrightView Health’s treatment philosophy." "Engages in open communication with the Center Director, Behavioral Health Supervisor, and Medical Director to effectively and efficiently address any issues which could affect productivity/quality while ensuring both individual and team compliance with regulatory, legal, and audit standards;" "Recommends and conducts ongoing training, education, and development of core staff." "Promotes supports and facilitates teamwork and harmony between all staff members by promoting and fostering a positive, visible teamwork attitude among all employees." "Recognizes, addresses, and resolves issues/problems among/between Managers/Supervisors and team members reporting all such issues to the Site Director." "Understands follows and enforces all federal, state, and local healthcare requirements" "Communicates effectively and regularly with Site Director on work progress, staffing issues/concerns, disciplinary issues, etc." "Coordinate and direct daily operations huddles with oversight from the Operations Director." "Manage and assist staff on core operating systems and training needs." "Maintains a high state of integrity and professionalism in carrying out the duties and responsibilities of this position." "Supports all other special assignments as directed by the Site Operations Director." Note some sentences have weird grammar but we keep as is. Now Requirements: "Bachelor’s degree preferred" "Minimum of two years in the behavioral health industry" "Provides indirect supervision for up to 20 team members and approximately 500+ patient census." "Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws." "The Operations Team Coordinator may be required to travel to the Company offices and cover offices based on business needs." Note "Travel Requirements" line. Now Qualifications/Skills list: many bullet-like statements. Let's extract each distinct competency: "Excellent communication (written, verbal, and listening) and interpersonal skills in order to interface with and influence all levels of personnel from hourly employees to senior management in order to build or create their support or commitment." "Demonstrated ability to manage multiple projects to successful completion." "Proven strong attention to detail with a focus on quality." "Demonstrated ability to perform in alignment with company mission and values." "Proven PC proficiency in MS Office Suite (Word, Excel, PP, Outlook)." "Ability to build trust, gain support, and influence teams to implement change without direct supervisory control." "Strong understanding and sensitivity to confidential matters." "Strong negotiation skills with a commitment to reaching mutually desired outcomes." "Strong ability to negotiate and resolve conflict between people." "Demonstrated competency in coaching for business results, empowerment of others, leading/managing change, relationship building/coaching, and problem-solving." "Proven ability to build, coach, and maintain high-performance teams." "Demonstrate initiative exercises good judgment, exhibits strong profit orientation and have the ability to achieve results through others." "Ability to analyze data, evaluate situations and identify problems or opportunities, including likely causes." "Ability to develop factual, logical courses of action, considering resources, constraints and company values." "Strong attention to detail and the ability to prioritize work and meet deadlines." "Ability to adapt quickly to change and open to considering new approaches to solving problems and work processes." "Strong organizational skills with the ability to multi-task in a fast-paced work environment." "Strong commitment to continuous self- improvement." "Must be team-oriented with a commitment to working effectively with the Operations group or those outside formal lines of authority to accomplish both departmental and organizational goals." Now Benefits: "PTO (Paid Time Off)" "Immediately vested and eligible in 401k program with employer match." "Company sponsored ongoing training and certification opportunities." "Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance." "Tuition Reimbursement after 1 year in related field" "We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development." Note "competitive compensation" is about pay but not specific numbers; we should not create Pay section because no specific numbers. However we could mention compensation in Benefits? The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits section is okay. The phrase "competitive compensation" is vague but still part of benefits description. We can include it in Benefits as a bullet. Now About the role: maybe a short paragraph summarizing role: "The Center Coordinator reports to the Site Center Director and overse