CCE Shop Technician
Job Type: Full-time
About the Role
The CCE Technician is responsible for performing diagnostics, repairs, and preventative maintenance on CCE equipment, ensuring all work is completed efficiently, accurately, and in alignment with manufacturer guidelines and company standards. This role supports overall shop operations by managing assigned work orders and collaborating closely with Shop Supervisors, Service Managers, and fellow technicians to maintain workflow and meet customer expectations. The CCE Technician represents Stowers Machinery with professionalism in all interactions, both internally and during occasional customer engagements, while contributing to a high-performance, team-oriented service environment.
Requirements
- Understanding of diesel engines, hydraulics, electrical systems, and heavy equipment components.
- Ability to read and interpret service manuals, schematics, and diagnostic reports.
- Proficiency with diagnostic tools, shop equipment, and repair procedures.
- Strong communication skills for reporting findings and coordinating with shop leadership.
- Ability to complete accurate documentation and follow established processes.
- Knowledge of safety procedures, PPE requirements, and shop best practices.
- High School Diploma or equivalent required.
- Technical training or an Associate degree in diesel technology, heavy equipment repair, or a related field preferred.
Preferred Qualifications
- Experience repairing specifically CCE equipment, diesel engines, or related machinery.
- Familiarity with Caterpillar equipment and dealership service processes.
- Certifications in diesel technology, hydraulics, or equipment repair.
- Hands-on experience with heavy equipment diagnostics and repair.
- Strong problem-solving skills with the ability to identify and resolve mechanical issues.
- Familiarity with Caterpillar service systems and diagnostic tools.
- Ability to work efficiently in a high-volume shop environment.
Responsibilities
- Perform diagnostics, troubleshooting, and repairs on heavy equipment.
- Complete preventative maintenance services including fluid changes, inspections, and adjustments.
- Document all findings, parts used, and repair actions in work orders.
- Communicate equipment condition and recommended repairs to supervisors.
- Maintain tools, equipment, and work areas in clean and safe condition.
- Follow all safety procedures and ensure compliance with company and regulatory standards.
- Assist with moving equipment in and out of the shop as needed.
- Support warranty repair processes and proper documentation.
Leadership Responsibilities
- Support less experienced technicians by sharing knowledge and proper repair techniques when needed.
- Promote a safe, organized, and efficient shop environment.
- Assist in training new technicians on procedures, documentation, and equipment operation.
- Represent the shop positively through teamwork and professionalism.
Physical and Mental Requirements
- Ability to lift, carry, or move heavy components and tools as required.
- Ability to stand, bend, climb, or work in confined spaces for extended periods.
- Ability to wear required PPE in shop environments.
- Ability to manage multiple tasks and maintain accuracy in a fast-paced setting.
- Must meet requirements for driving company vehicles if applicable.
Work Environment
- Shop-based role with regular exposure to noise, machinery, and industrial conditions.
- Frequent interaction with technicians, supervisors, and parts personnel.
- Fast-paced environment requiring adaptability and strong communication.
- Standard work schedule with potential overtime during peak demand.
- Most work is conducted in a comfortable office environment but exposure to site conditions may also occur.
- Personal protective equipment must be worn in areas as required.
Why Stowers Machinery?
At Stowers Machinery, you’re not just taking a job—you’re joining a team that powers progress across East Tennessee as a trusted Caterpillar dealer. We invest in our people with hands-on training, clear career paths, and opportunities to grow across departments. You’ll work alongside experienced teammates who value safety, teamwork, and doing things the right way—while making a real impact on customers and communities.
Benefits
- Competitive pay + performance incentives
- Comprehensive health benefits (medical, dental, vision)
- 401(k) with company match
- Paid time off + holidays
- Ongoing training and career development
- Opportunities for internal growth and advancement
- Employee recognition programs
- Supportive, team-first culture