CCACRI - Community Based Outreach Team PCT

About the role

The Community Based Outreach Team Behavioral Health Technician (BHT) responds to calls dispatched by the CBI Access to Care Line and transports from CBI facilities. The role involves in-field assessment of each referral to determine care appropriateness in consultation with the CBI Triage RN, particularly when assessing risk severity in ASAM Dimensions 1, 2, and 3. The BHT ensures all documentation—including Crisis Intervention Notes, Trip Tickets, and Mobile Crisis Intervention Field Forms—is completed for each patient before the end of their scheduled shift.

Requirements

• High school diploma or GED (required)
• Associate degree or higher (preferred)
• Minimum of 6 months of healthcare-related experience, with exposure to behavioral and medical crisis situations (preferred)
• Behavioral Health Technician (BHT) certification in accordance with A.A.C. R9-10-101 and Clinical Policies and Procedures
• Emergency Medical Technician (EMT) certification (valid in Arizona, preferred)
• Current Arizona Driver’s License (valid and in good standing)
• Clear 39-month Motor Vehicle Record

About the organization

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency providing residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. As Arizona’s premier nonprofit fully integrated healthcare provider, CBI delivers prevention, education, and treatment using nationally recognized, evidence-based models.

CBI is recognized as one of the top ten healthiest mid-size employers in the Valley by The Phoenix Business Journal for the past four years. The organization values professional growth, offering ongoing training, support, and leadership development. CBI operates state-of-the-art facilities with a “no wrong door” treatment approach, serving patients from all walks of life while maintaining dignity and fostering recovery.

Benefits

• 5-week PTO plan for all employees
• Competitive compensation structure
• Work-life balance initiatives
• Wide range of unique benefits