CCACRI - Community Based Outreach Team PCT

About the Role

The Community Based Outreach Team Behavioral Health Technician (BHT) responds to calls dispatched by the CBI Access to Care Line and transports from CBI facilities. This role involves in-field assessment of each referral to determine the appropriateness of care, consulting with the CBI Triage RN when necessary due to the severity of risk in ASAM Dimensions 1, 2, and 3. The BHT ensures all documentation—including Crisis Intervention Notes, Trip Tickets, and Mobile Crisis Intervention Field Forms—is completed for each patient before the end of their scheduled shift.

Requirements

• High school diploma or GED (required).
• Associate degree or higher (preferred).
• Minimum of 6 months of healthcare-related experience, with exposure to behavioral and medical crisis situations (preferred).
• Behavioral Health Technician (BHT) certification in accordance with A.A.C. R9-10-101 and Clinical Policies and Procedures.
• Emergency Medical Technician (EMT) certification (valid in Arizona, preferred).
• Current Arizona Driver’s License (valid and in good standing).
• Clear 39-month Motor Vehicle Record.

About CBI

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona, including residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services. CBI serves individuals experiencing crisis, opioid use disorder, homelessness, and mental illness, and is Arizona’s premiere non-profit fully integrated healthcare provider for substance use and behavioral health programs. CBI uses cutting-edge, nationally recognized, evidence-based models for prevention, education, and treatment.

Benefits

• 5 weeks of Paid Time Off (PTO) starting upon hire.
• Competitive compensation structure.
• Ongoing professional development and training opportunities.
• Strong leadership and support for career growth.
• Work-life balance initiatives.
• Recognition as one of the top ten healthiest mid-size employers in the Valley by The Phoenix Business Journal (past four years).

Work Environment

CBI fosters an upbeat, safe, and compassionate work culture. Employees work in state-of-the-art facilities that adhere to a “no wrong door” treatment approach, improving the quality of life for patients from all walks of life while maintaining dignity and respect. Recovery is possible, and CBI is committed to making a difference in the lives of patients and the communities served.