Community Based Outreach PCT (BHT)

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of programs throughout Arizona, including residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, using cutting-edge, nationally recognized, evidence-based models.

About the role

The Community Based Outreach Team Behavioral Health Technician (BHT) responds to calls dispatched by the CBI Access to Care Line and transports from CBI facilities. The BHT conducts in-field assessments of each referral to determine the appropriateness of care, consulting with the CBI Triage RN when needed due to the severity of risk in ASAM Dimensions 1, 2, and 3. The BHT ensures all documentation—including Crisis Intervention Notes, Trip Tickets, and Mobile Crisis Intervention Field Forms—is completed for each patient before the end of their scheduled shift.

Requirements

• High school diploma or GED (required)
• Associate degree or higher (preferred)
• Minimum of 6 months of healthcare-related experience, with exposure to behavioral and medical crisis situations (preferred)
• Behavioral Health Technician (BHT) certification in accordance with A.A.C. R9-10-101 and Clinical Policies and Procedures
• Emergency Medical Technician (EMT) certification (valid in Arizona, preferred)
• Current Arizona Driver’s License (valid and in good standing)
• Clear 39-month Motor Vehicle Record

About CBI

CBI is a growing, essential service provider with a commitment to employee career development. The organization has been recognized by The Phoenix Business Journal as one of the top ten healthiest mid-size employers in the Valley for the past four years. CBI fosters professional growth through ongoing training, strong leadership, and a "no wrong door" treatment approach that improves the quality of life for patients from all walks of life while maintaining dignity and compassion.

Benefits

• Comprehensive medical, dental, and vision insurance
• Disability, life, and supplemental insurance plans (including hospital indemnity, critical illness, and pet insurance)
• Dependent Care and Health Care Savings Accounts
• 401K with 100% employer match (vested upon enrollment)
• Generous PTO accrual (starting with a 5-week plan)
• Wellness programs
• Tuition reimbursement and scholarship programs
• Incentives and professional development opportunities