CBE Student Success/Services Mentor

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

Responsibilities

• Mentor and coach CBE students in a 1 to 1 setting to support students successfully completing their program.
• Committed to student success by providing direct, holistic support evidenced by SMART goal setting, retention, and FERPA compliant documentation.
• Serve as the main point of contact for students and connect them with other departments.
• Schedule regular meetings to track and monitor progress, offering proactive and reactive support to students.
• Consistent and direct communication with students in a variety of modes is essential to the success of this position.
• Promptly responds to student emails and inquiries and communicates professionally.
• Foster growth mindset and support student learning through positive interactions and motivational practices.
• Utilize multiple technology platforms for communication and to monitor, track, and document students’ progress.
• Collaborate with other Mentors and CBE staff to support students' progress and success.

Education

• Required: Bachelor's degree in Education (or related area)
• PREFERRED: Master’s Degree

Experience

• Experience advising graduate and/or doctoral students preferred.
• An understanding of competency-based education. Prior experience working with students in a CBE program is preferred.
• The ability to help student learners become successful in their academic planning and completion rate.
• Highly organized with attention to detail.
• Techonologically proficient with Microsoft Office with the ability to learn other software and platforms quickly.
• Maintain a student-centered schedule to meet student needs. (Evenings/weekends)
• Highly proficient in effective written and oral communication in the English language.