Catering Supervisor - Jacob K. Convention Center

Job Summary

The Catering Supervisor is responsible for directing and responding to guest questions and needs. The supervisor initially reviews event details with the director. The supervisor meets the staff at the beginning of a shift and checks each staff member in for the event. The supervisor should understand the content of the menu and ensure the timely delivery of food. Strict following of food and safety guidelines are required.

KEY AREAS OF RESPONSIBILITY

• Mets with the directors before the event to go over details.
• Supervises staff during check-ins and breakdowns.
• Ensures all food and beverage is properly displayed and maintained throughout the event.
• Knows all menu offerings and establishes rapport with guests.
• Understands suggestive and upselling techniques and helps guests get situated.
• Thoroughly completes all event set-up and breakdown responsibilities within timelines provided.
• Create, modify and close sales checks in point of sale.
• Understands all event paperwork and reports.
• Adheres to location appearance guidelines.

ESSENTIAL JOB DUTIES

• Stand for long periods of time and be able to actively engage physically with guests.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
• Lift/move materials and equipment up to 50 pounds.
• Move from sitting to standing position easily and quickly.

REQUIREMENTS

• The ideal candidate will have 1 year or more experience in foodservice or hospitality.
• An outgoing personality is preferred.
• The candidate should have the ability to interact with high profile guests and remain professional and dedicated to providing exceptional experience.
• The ability to communicate effectively by speaking and comprehending English, with the ability to problem solve and make decisions with little guidance.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Pay

$28.00 to $30.00

Schedule

Details available upon request.

Qualifications

Details available upon request.