Catering Sales Representative

About the Role

Exceed customer expectations with outstanding customer service for each order and event sold. Achieve monthly, quarterly, and yearly sales goals and quotas while working effectively within the catering team to maintain a cohesive unit.

Responsibilities

• Uphold Elephants Delicatessen’s Core Values: Standard of Excellence, Unity, and Sustainability
• Receive all in-bound order calls and process orders through catering software
• Prepare and follow through with all proposals
• Follow up on all online inquiries on assigned day
• Complete sales calls and follow-up calls
• Complete all required paperwork for each booked event/order
• Manage personal schedule and workload
• Follow up on all deliveries/events scheduled
• Return all catering calls/messages within a 24-hour period
• Meet with clients when requested
• Perform other duties as assigned

Work Environment

• Typical office setting with a moderate noise level
• Exposure to dust, mold, gluten, fragrances, airborne particles, fresh produce, house plants, and flowers
• Proximity to and use of common commercial cleaning agents

Physical Demands

• Regularly required to sit, use hands to handle or feel, and talk or hear
• Frequently required to reach with hands and arms
• Occasionally required to stand, walk, stoop, kneel, crouch, or crawl
• Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

Requirements

• High School Diploma or GED equivalent
• Minimum one year of experience in inside sales or call center environment
• Documented success in completion of goals and objectives
• Computer competence in Word, Excel, and Outlook

Preferred Qualifications

• Knowledge of Caterease Software

Schedule

This is a full-time position typically scheduled for 40 hours per week, Tuesday through Saturday, during general office hours (9 am to 5 pm). Some flexibility with specific start/stop times may be available. Additional training and/or education hours may be required. This position is on-site and not eligible for remote or hybrid work.