Catering Sales & Operations Manager

About the role

The Catering Sales and Operations Manager at ShoreTown Ballpark is responsible for planning, coordinating, and executing catering operations for sporting events, concerts, and private functions at ShoreTown Ballpark. This role will oversee event logistics, staffing coordination, client communication, and operational execution to ensure successful hospitality experiences. The Catering Manager will work closely with culinary leadership, operations teams, and venue partners to maintain Levy service standards while supporting financial and operational goals.

Responsibilities

• Cooking event schedules and timelines
• Supervise catering staff during setup, service, and breakdown
• Review banquet event orders and operational requirements
• Inspect event spaces to ensure readiness and presentation standards
• Communicate with clients and internal departments regarding event needs
• Maintain compliance with health and sanitation standards
• Develop and maintain strong client relationships
• Manage labor and operational costs effectively
• Support recruitment, onboarding, and training efforts
• Collaborate with culinary and operations leadership on event strategy
• Maintain inventory and ordering processes
• Drive continuous operational improvements and guest satisfaction

Requirements

Qualifications include:

• Experience in catering operations
• Strong organizational and communication skills
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office Suite
• Knowledge of health and sanitation standards

Qualifications

Essential qualifications include:

• High school diploma or equivalent
• Minimum of 3 years of related experience in catering or hospitality
• Valid driver's license and reliable transportation

Skills

Desired skills include:

• Event planning and management
• Customer service and interpersonal skills
• Leadership and supervisory experience
• Food safety and quality assurance

Benefits

At Levy, we offer a comprehensive benefits package that includes:

• Medical, dental, vision, life insurance/disability insurance
• Retailer discount program
• Health and wellness programs
• Employee assistance program
• Flexible spending accounts (FSAs)

Pay

$60,000 - $65,000 annually

Schedule

Hours vary based on event schedule, typically 40 hours per week with some evenings and weekends required.