Catering Sales Manager - Hilton - Jacksonville Mayo Clinic near Beaches

About the role

We are looking for a Catering & Sales Manager with strong experience in the Jacksonville wedding industry. The ideal candidate will have excellent networking, prospecting, and closing skills.

Responsibilities

• Sell guest rooms, banquet food & beverage, and upsell contracted groups
• Maximize hotel revenue by identifying operational challenges and developing solutions
• Negotiate with clients, meetings, and other functions, all arrangements, suggesting menus, bar set up, and room arrangements
• Inform other departments of arrangements in writing to ensure success of the function
• Daily solicit for new business, contract negotiation, and review local marketing efforts
• Facilitate high-level communication with pertinent hotel staff before, during, and post-event to ensure high levels of service
• Create new ideas to increase catering revenue during low-demand periods
• Finalize details on Banquet Event Order Sheets by making customer contact, receiving finalized programs, and publishing BEOs for distribution
• Offer personalized service to all groups in the hotel
• Perform all guest contact activities in a cordial, efficient, and professional manner, always maintaining a commitment to guest satisfaction
• Solicit future business from current and past customers
• Set an example of proper attitude and performance, maintaining a positive attitude toward the hotel and the job being performed
• Create and maintain team work by maintaining a cooperative team-like attitude in working with supervisors and fellow associates
• Delegate responsibilities to banquet captains when applicable
• Establish and review plans and actions on a quarterly basis and update as needed
• Maintain records on cancellations and turn-down reports, analyze these reports quarterly
• Provide site tours to potential customers of the hotel's banquet facilities
• Facilitate various meetings as perceived necessary (Banquet Event Order Meeting, Room Block Review, Pre/Post Convention Meeting, etc.)

Requirements

• Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales, or Culinary Arts; or an equivalent combination of education and experience

Benefits

• Competitive wages
• Comprehensive benefit package including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, training & development, and career advancement opportunities

Pay

$26.07/hr - $32.21/hr + Bonus!

Schedule

The schedule is flexible and may shift to Tuesday–Saturday during peak seasons. A flexible schedule is required to work weekends and varied days of the week as needed.

Why Concord?

We offer a culture based on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We value our associates and provide a great work environment with training & development, career advancement opportunities, and fun team-building activities.

EEO Employer

We are proud to be an Equal Opportunity Employer and maintain a drug-free workplace.