Catering Sales Consultant

Sales Representative Sell and give tours of the North Carolina Museum of Art Event Spaces Answer and receive phone calls for the Sales department for NCMA, as well as take leads from other sources online. Provide exceptional customer service and be professional and courteous over the telephone and when meeting with clients Determining client needs, qualifying clients, setting up and meeting clients and generating sales proposals, educating clients on products and services that meet their needs Data processing of venue and event proposals and contracts using the CaterWorks program, ensuring accuracy and efficiency of the sales process Closer—ensuring contracts and agreements are signed, deposits are received and sales are contracted early in the proposal process Recognize and act on opportunities to increase sales by up-selling on weddings and special events with flowers, desserts, rentals, etc. Maintain positive relations with special event vendors and industry partners Provide an excellent sales and planning experience for each client for every event and understand the value of referrals and repeat business as a result Work as a liaison between Catering Works and NCMA to strengthen the partnerships Attend and participate in weekly sales meetings Create layouts in Allseated for full-service events. Special Event Planning and Coordination Planning aspects of special events includes, but not limited to following tasks (as needed): Create venue contracts to secure the date Work with Catering Works on Menu and Beverage (non-alcoholic and alcoholic) selection, cake design and tastings Rental selection and design Pre-event walk-through to prepare layout and detail timeline for event and submit to NCMA housekeeping department Handle deposit and balance payments and signed contracts. Accurately finalize all event details and communicate with all parties involved—client, production team, vendors, service providers and venue security and housekeeping and venue host Personally be onsite to greet vendors and guests arriving for a special event at NCMA, ensure what was promised is delivered and coordinate with Production Manager and Event Manager to make the event a success Follow up with clients after events to gain knowledge and feedback, review production folder and follow up accordingly with client, NCMA and CW team as needed. Plan NCMA yearly Open Houses for prospective clients. Marketing Events Catering Works tasting nights –Greet clients and provide general information along with other sales reps. Coordinate with Sales Rep assigned to plan the tasting night, on menu card or other printed collateral needed. Create and handle the reservations and payments for museum events as well as other NCMA events and other client online events. Specific Skills Required Exceptional Customer Service and communication skills Sales experience relevant to hospitality industry Computer proficiency, Microsoft Suite Multi-tasking and Organizational Ability to take direction, but also self-starter able to work, unsupervised, with client Ability to take an event vision to reality Ability to listen and respond to match the needs of the customer Job Type: Full-time Flexible schedule Typically Week Monday to Friday Weekends as needed Ability to commute/relocate:Raleigh, NC 27604: Reliably commute or planning to relocate before starting work (Required) Education High school or equivalent (Preferred) Experience Event planning: 1 year (Required) Sales: 2 years (Required)