Catering Event Coordinator
Crescent Hotels & Resorts · Lombard, IL · 1 wk ago
ManagementFull-time
Essential Job Functions
- Track and coordinate activities of the department with Director.
- Responsible for tracking and maintaining inventory of office supplies.
- Cook up planning of member, social and corporate events for groups of 25 persons and fewer, acting as a liaison between members and staff.
- Attend weekly department and BEO meetings to discuss upcoming programs with Department Heads and other staff.
- Lead clients through all aspects of event planning resulting in a complete, detailed program.
- Book in house meetings for department supervisors as requested.
- Perform tasks as requested by Event Managers (amenity forms, pre-con packets, walking BEO changes, etc).
- Perform mail-out duties such as thank you letters, comment letters, re-booking, reminders, etc.
- Issue department reports, including daily change logs and BEOs as needed.
- Issue weekly group coversheets and 11 day events reports.
- Run CITY reports and act as system specialist for EM Department.
- Proof all typing projects for accuracy of spelling and grammar before issuing.
- Complete assignments as needed for Director of Catering & Convention Services.
- Maintain daily reader boards for group events.
- Maintain filing system.
- Provide phone coverage for Event Managers/Catering Sales Managers as needed.
- Maintain notes from weekly Event Department meeting.
- Distribute weekly schedule.
- Supports and organize departmental stand up meeting.
- Meet all internal deadlines for completion of paperwork.
- Maintain professional composure in high stress situations in order to make last minute changes, and develop strong and concise written and oral communication with other departments.
Minimum Requirements
- Proficiency with Microsoft Word, Excel, Outlook and PowerPoint.
- Prefer previous LightSpeed and CI/TY experience.
- Previous customer service experience required.
- Minimum 1 year of hotel experience or hospitality degree preferred.