Catering Coordinator and Event Supervisor

This is a full-time, benefits-eligible, hourly position with a hiring range of $21.91 - $26.09 per hour. Shift differentials are available for eligible shifts and are stackable, potentially increasing the hourly wage: an additional $1.00/hour for weekend shifts and $1.50/hour for evening shifts.

Responsibilities

• Maintain professional and consistent communication with customers, coworkers, and all stakeholders while adhering to department policies and guidelines.
• Receive and track catering orders efficiently and consistently.
• Execute successful events and collaborate closely with catering colleagues and on-call team to realize the vision for each event, including:
  • Assessing and facilitating equipment, product, and staffing needs.
  • Creating accurate signage.
  • Managing time and resources effectively.
  • Following up on all aspects of work.
• Maintain a safe, clean work environment by adhering to all safety standards, including following all ServSafe guidelines.
• Transport products and equipment across main campus, Breadloaf, and Snowbowl year-round.
• Uphold Vermont law regarding alcohol service, storage, and inventory; oversee that on-call staff perform duties responsibly.
• Understand and uphold rules regarding PCI compliance when taking payment for products and services.
• Ensure accurate accounting for sales and revenue reporting.
• Develop and maintain a strong understanding of all software systems utilized in the department and within the organization.
• Master and manage the Catertrax system for communication with customers and stakeholders.
• Manage time and resources responsibly and independently, support training and performance of on-call staff, contribute to continuous improvement efforts, and perform other duties as assigned.

Requirements

• 3-5 years of prior experience in food services or catering required; administrative experience preferred.
• Transferable skills such as communication, leadership, problem-solving, teamwork, creativity, multitasking, and critical thinking are valued.
• Associate's degree in food service or equivalent experience in food services or catering preferred but not required.
• Must pass the ServSafe Managers Food Safety course.
• Flexibility with both schedule and duties is essential.
• Knowledge of MS Word, Office, Oracle HCM, Excel, web site management skills, Catertrax, and 25 Live Pro preferred; office equipment proficiency preferred.
• Must gain and maintain VT DLC (Department of Liquor Control) certification, Middlebury College driver’s license (van, gator, and box truck), and PCI compliance.

Physical Demands and Working Conditions

• Must be able to stand for up to 6 hours continuously, as well as frequent bending and overhead reaching with twisting motions.
• Must be able to lift 10-20 lbs numerous times during the day and up to 50 lbs several times each day.
• Must be able to push and pull up to 150 lbs frequently.
• Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
• Standing for long periods of time.
• Flexible schedule typically Tuesday - Saturdays based on operational needs; overtime and longer workdays (10-12 hours) may be required.

Benefits

• Competitive health, dental, life, disability, and vision benefits.
• Generous retirement matching.
• Generous time-away program: up to 34 days per year, increasing with term of service.
• Robust educational assistance programs.
• MiddCard Privileges: access to athletic facilities, discounts at the college store, library privileges, and cultural and sporting events (spouses or domestic partners eligible).
• Discounts on season passes at Middlebury College’s Snow Bowl, Ralph Myhre Golf Course, and Rikert Outdoor Center.
• Access to the Partner Inclusion Program, providing comprehensive support services to spouses and partners of Middlebury employees.

An offer for this position is contingent upon successful completion of a criminal background check and references.