Catering - Assistant Operations Manager

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines. Must not create sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. The posting includes Compensation And Benefits section with details: Full-Time, non-exempt, eligible for overtime pay. Paid Time Off plan: up to 144 hours based on tenure. Medical, Dental, Vision, Life Insurance and other voluntary benefits; employee premiums applicable. Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions. Up to 40 hours Paid Bereavement. On-Demand Pay Program: Get access to a portion of earned wages before payday. Meal Plan & Employee Discounts where applicable Tuition Discount through Partnership College Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day. Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. Locations include: list. Then specific state sick leave accrual details. Thus we have Benefits content. Pay? Not explicitly stating salary range. There's no pay figure. So we should NOT create Pay section. Schedule? Not explicit schedule besides "Ability to work varied hours/days, including nights, weekends and holidays, as needed." That's schedule info. Could we create a Schedule section? The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state schedule info (ability to work varied hours/days, including nights, weekends and holidays, as needed). That's schedule. So we can include a Schedule section with that content. We also have About the role? The posting includes "Who are we:" and "Job Summary". That could be About the role. We'll create About the role section with the descriptive paragraphs about SSA and job summary. Responsibilities: there is a big list under Key Responsibilities with subheadings: Event Planning & Execution, Client Relationship Management, Vendor and Resource Management, Operational Excellence, Financial Management, Reporting and Analysis, Social Responsibility, Team Management – Where Applicable & Appropriate, Offsite Sales Support, Other Responsibilities. We'll capture those as list items under Responsibilities. Requirements: there is Qualifications section with Job Requirements list. Also there is Previous Experience, etc. We'll combine into Requirements. Qualifications: maybe separate? The instruction says use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can have both Requirements and Qualifications if content distinct. The posting has "Qualifications Job Requirements" then list. Also "Previous Experience" etc. Could treat that as Qualifications. But we need to avoid duplication. Perhaps we put Requirements as the list of skills/abilities, and Qualifications as experience/education. Let's parse. From posting: Qualifications Job Requirements - Strong interpersonal and communication skills across all levels of an organization. - Proficient leadership skills with an understanding of the importance of team building/development, while fostering partnerships. - Exceptional problem solving/decision making skills combined with the ability to be organized. - Demonstrates financial management, analytical, and planning skills. - Demonstrates the ability to remain flexible in a fast-paced environment. - Computer knowledge and skill level for basic office functions. - Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above. (Outdoor Venues Only): Must be comfortable working in an outdoor environment, including exposure to the elements. - Ability to work varied hours/days, including nights, weekends and holidays, as needed. Previous Experience - Minimum 2 years catering operations and/or event planning management in off-site catering, hotel or cultural attraction catering venue preferred. - A minimum of 2 years of experience is required for this position; however, candidates with 4 or more years of experience will be given stronger consideration. - Working knowledge of Tripleseat is a plus. - All education backgrounds eligible, must be 18 or older. Thus we can have Requirements (skills) and Qualifications (experience/education). Also Skills section maybe not needed if we already have Requirements. But we could still include Skills if there is distinct list; but we can skip to avoid thin sections. Benefits: we have content. Schedule: we have ability to work varied hours/days, including nights, weekends and holidays, as needed. Also maybe mention "Full-Time, non-exempt, eligible for overtime pay." That's more about employment type, not schedule. We'll put schedule info. Now we need to strip boilerplate: remove "Who are we:" duplicated, "Who Are We For more than 50 years..." duplicate, also remove EEO statements, legal, CCPA, etc. Also remove "Don't meet every requirement?" etc. Also remove "Other Responsibilities Perform other tasks as deemed necessary." maybe keep? It's generic but still part of responsibilities; but it's not specific. Might be considered filler. The rule: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Other Responsibilities Perform other tasks as deemed necessary. This is by no means an exhaustive list..." is generic but still part of job description; it's not boilerplate. Might keep but it's vague. I'd keep it as a responsibility bullet. Also remove "SSA Group reserves the right to revise the job description..." that's boilerplate legal; remove. Also remove "Compensation And Benefits" heading? We'll keep benefits content but not heading; we will use

Benefits

. Now produce HTML. Structure:

About the role

... paragraphs about SSA and job summary.

Responsibilities

• Event Planning & Execution: ... (maybe break into sub-bullets? but we can keep as one bullet with semicolons). Better to keep each responsibility as separate
• . The posting has subheadings; we could make each subheading as a
• with details. Let's do that. We'll list: - Event Planning & Execution: Develop and implement detailed plans for catering events, including event orders, pull sheets, execution timelines, staffing schedules, visual appeal and logistics layouts. Coordinate with sales representatives to understand event requirements and ensure all details are accurately captured and executed. Oversee the setup, execution, and breakdown of events, ensuring all aspects run smoothly and efficiently. Ensure all equipment, supplies, and materials are available and in good working condition for events. Walk event spaces with Sales Team before events to ensure everything is in working order and address any issues promptly. Communicate and collaborate effectively with the Sales Team, Culinary Team, and other departments involved in events, developing and implementing new strategies and procedures where necessary to ensure events are executed flawlessly. Including, but not limited to: Attend weekly BEO meetings to review all upcoming events, addressing concerns and needs to each event. Distribute Operations Plan revisions to key stakeholders when necessary. Advise Sales Team on any outstanding balances due post event. Collaborate with Sales Team on floorplans and event flow. Coordinate the need of cross-utilized products/equipment. Create eye-catching and innovative F&B displays in collaboration with the Culinary Team. Oversee quality, product levels, and inventory of Catering products. Facilitate the maintenance and repairs of Catering equipment as necessary. - Client Relationship Management: Maintain strong, positive relationships with internal and external clients to ensure repeat business and client satisfaction. Conduct pre-event meetings with internal stakeholders to finalize details and post-event follow-ups to gather feedback and foster continued development. Work closely with clients to provide tailored solutions and address any concerns promptly. Act as client day-of contact for catering services. - Vendor and Resource Management: Maintain communication with vendors to ensure timely delivery of goods and services. Negotiate pricing and contracts with vendors to optimize costs and quality. Uphold an active list of resources for client and internal operational use. - Operational Excellence: Ensure compliance with local, state, and federal laws. Maintain a clean, safe, and organized work environment. Uphold and demonstrate a complete understanding of company policies and procedures. - Financial Management: Develop, meet, and exceed monthly and annual catering operations budgets and plans. Analyze operational costs and inventory to maximize opportunities and minimize waste. Review all invoices, bills, and accounting-related documents for accuracy and communicate necessary changes to Accounts Payable. Minimize controllable costs, including payroll and equipment rental, associated with the operation and strategize on revenue avenues. - Reporting and Analysis: Report weekly and monthly operational performance to appropriate stakeholders, including but not limited to labor forecasting and event P&L statements. Analyze event performance data to identify trends, opportunities, and areas for improvement. Responsible for budgeting, forecasting and cost control (e.g., labor costs, food costs and profitability). - Social Responsibility: Promote an inclusive and supportive approach within the unit. Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application. Engages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back. - Team Management – Where Applicable & Appropriate: Hire, recruit, and integrate new team members. Schedule appropriate staff levels in accordance with business level and budget. Approve weekly timesheets. Supervise assigned personnel, evaluate performance, and provide coaching and development. Develop and implement training programs to motivate and mentor employees. Focuses on removing barriers and empowering growth and opportunity for team members at all levels. - Offsite Sales Support: Partnering with location or area sales team on site visits and communicating client needs to Area Sales team post meeting. Conduct tastings for potential clients. Participating in client hand-off meetings to ensure proper event execution. Leading weekly BEO meetings. Managing approval and distribution of information on all internal events, including collecting funds for all services rendered. Communicating day of add-ons to Area Sales Team for proper recording and collection. Works with District Manager of Sales to support onsite coordinators with sales responsibilities, where applicable. Manages and maintains partner relationship, including leading gala and fundraising responsibilities. - Other Responsibilities: Perform other tasks as deemed necessary. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) But note we should remove the SSA Group reserves the right... that's boilerplate legal. So we should cut that sentence. Keep only "Perform other tasks as deemed necessary. This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description." Thus final bullet for Other Responsibilities. Now Requirements section:

  Requirements

  • Strong interpersonal and communication skills across all levels of an organization.
  • Proficient leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, analytical, and planning skills.