Catering Assistant

About the role

Under the direction of management, performs a variety of duties, as assigned, to provide prompt, accurate, and attractive food service to patients and customers in a safe and sanitary manner; also performs appropriate cleaning/sanitation activities.

Responsibilities

• Thinks critically; utilizes sound judgment; promptly reports potential risks.
• Maintains state‑of‑the‑art knowledge of area of specialty, healthcare trends and practice, and populations served.
• Maintains a level of computer literacy appropriate to their role.
• Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required.
• Completes hospital‑required reviews, e.g. HIPAA, safety, health screening, care concerns, and others as assigned.
• Adheres to National Patient Safety Goals.
• Demonstrates commitment to the values of the department to ensure the quality of service provided.
• Demonstrates knowledge of own role in the event of a fire.
• Demonstrates high standards of personal hygiene; washes hands using proper technique.
• Wears approved hair restraints in food preparation areas.
• Demonstrates proper glove usage.
• Handles dishes properly, being careful not to contaminate serving surfaces.
• Demonstrates proper portion control when portioning foods.
• Demonstrates cost effectiveness as evidenced through efficient use of materials.
• Demonstrates proper food handling techniques; follows HACCP guidelines.
• Labels/dates food products correctly.
• Attends scheduled in‑service programs.
• Has sufficient knowledge of modified diets and places proper foods and condiments on trays; has correct placement of items on tray.
• Exhibits proper use of equipment; reports defective equipment or unsafe conditions immediately.
• Consistently documents correct dish machine temperatures and reports sub‑standards immediately.
• Keeps area and equipment clean and sanitized according to established departmental standards as observed by QA activities.
• Takes direction well from management and puts instruction into effect.
• Communicates well with others as evidenced by proper and timely job completion.
• Supports coworkers as directed in all aspects of department operations.
• Participates in cross‑training for Catering Associate job functions under guidance of management, and fulfills obligations of the position as assigned.

Requirements

• Core Values: Integrity, Compassion, Excellence, Service
• Annual Health Screening with Infection Control and Blood Borne Pathogens Education
• Safety Awareness: Hospital Fire, Safety, and Disaster procedures
• Confidentiality: Maintains employee and patient confidentiality.
• Attendance: Regular attendance is an essential function of the position
• Leadership Standards – Character: Attitude, Integrity, Role Modeling
• Leadership Standards – Job Performance: Results orientation, Customer focus, Decision making, Awareness
• Leadership Standards – Interpersonal Skills: Communication, Relationship‑building, Team player, Celebration
• Leadership Standards – Innovation: Breakthrough thinking, knowledge‑building/sharing, Coaching/enabling, System Vision & Management
• Physical and Mental Requirements: Classified as heavy work by the Dictionary of Occupational Titles; may exert 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds frequently, and/or 10 to 20 lbs constantly to move objects; stands and walks throughout department constantly on tile surfaces; carries up to 20 pounds frequently for distances up to 20 feet; pushes/pulls carts and equipment of up to 50 pounds frequently throughout the department and patient floors; occasionally climbs to heights of up to 2 feet; lifts 40‑50 pounds to and from floor to waist level frequently; frequently bends, squats and twists; reaches occasionally to heights up to 2 feet overhead; near‑visual acuity within color discrimination for judging appearance and condition of food; auditory acuity sufficient to hear normal voice tone when not facing an individual or by phone; possesses good general mental health; ability to follow oral