Casual Retail Dining Assistant (Casual)

Summary Of Responsibilities

Serve both high-quality breakfast and lunch menu items as well as specialty espresso beverages to our campus community
Maintain a clean and neat work space, properly stock and rotate food and beverages
Promote high standards of service and food quality
Campus Store Customer Service
Provide excellent customer service, maintain a clean and neat sales space, assist with merchandise stocking and displays, and properly adhere to cashiering standards of operation
Cleaning and Maintenance
Helping to keep the facility clean and orderly before and after service
Wear and dish washing, table wiping, trash and recycling removal, and sweeping and mopping floors
Communication
Effectively and respectfully communicate with our community and coworkers
This includes operational needs and concerns
Stay up to date on college communications via your amherst.edu email account
Communicate schedule needs and changes in a timely and effective manner

Qualifications

• High School Diploma or equivalent
  Successful completion of pre-employment physical and lift test
  Required reference and background checks, including CORI check
• The Individual Has Daily Interaction With The Campus Community, Involving Both Verbal And Written Communication.
  This Includes But Is Not Limited To Working directly with our customers in a display cooking setting
  Accepting the direction, training, and support provided by supervisors
  Communicating with customers regarding their needs, suggestions, and concerns
  Reporting operational issues, concerns, and needs through appropriate channels
• Ability to read, write, and comprehend instructions, short correspondence, and memos
• Ability to effectively present information in one-on-one situations with other employees of the organization

Preferred

• Barista, food service, or retail experience
• Food Handler or ServSafe Certification