Castle Café Team Member

Responsibilities

• Must be available to work in and perform all roles as needed, including Castle Café and seasonal carts.
• Maintain professionalism and courtesy while interacting with guests and team members.
• Comfortably interact with guests and deliver quality service based on Ruby Falls' Core Values.
• Be available to train new team members with the point-of-sale system, opening and closing procedures, food safety and sanitation procedures.
• Demonstrate effective leadership through training and communicating with all team members.
• Show fairness, consistency, and confidentiality with all team members and work well with limited supervision.
• Initiate open, clear communication with team members as well as managers. Enforce food safety and sanitation.
• Absorb and assist in receiving and stocking food and beverage deliveries.
• Keep the stock and storage areas organized and clean.
• Ensure appropriate sanitization and cleanliness of all equipment including utensils, dishes, tables, and chairs.
• Ensure food temperatures are monitored.
• Reliably meet required work schedule and adhere to company attendance policies.
• Ensure policies and alcohol laws are being followed as needed.
• Maintain uniform compliance.

Requirements

• ServSafe Certification and Server Permit upon hire, as required.
• Basic computer skills, knowledge of Point-of-Sale systems.
• Available to work a flexible schedule including evenings, weekends, holidays, and peak seasons.
• Input and access data in computer, perform assigned duties with attention to detail and accuracy.
• Understand guest inquires and provide accurate responses.
• Count, give correct change, keep cash bags and drawers organized.
• Multi-task in a fast-paced environment.
• Effectively work with team members to solve problems as they arise.

Qualifications

Ability to sit, stand, walk, climb, stoop, and balance.

Ability to lift, grab, press, and push to perform essential duties.

Lift and carry up to 50 pounds.