Cast MemberPart-time

About the role

Malco Theatres is seeking enthusiastic and customer-focused individuals to join our team at the Owensboro Cinema Grill & MXT. We offer a dynamic work environment where you can make a difference in the lives of our patrons.

Responsibilities

• Create a welcoming environment for patrons
• Sell tickets to movies and special events, provide information, and enforce theatre admission policies
• Ensure security of cash and tickets
• Maintain and clean the Box Office area
• Cheerfully greet patrons
• Provide movie, special event, and general theatre information
• Accurately sell tickets, accept payments, and make change
• Operate Point of Sale terminals and ticket printers
• Operate and communicate effectively on a two-way radio
• Follow MPA film rating guidelines when selling admission tickets
• Follow theatre policies for selling admission tickets
• Answer the telephone courteously and professionally
• Keep the box office area clean and stocked with supplies
• Watch for safety issues and report to management
• Collect admission tickets, direct patrons to correct auditoriums, help maintain clean facilities, and assist patrons with special needs
• Manage crowd control and assist patrons in finding seating when necessary
• Clean and inspect auditoriums
• Assist with patrons' special needs, such as helping those with wheelchairs
• Maintain order and ensure adherence to safety rules
• Assist patrons with questions or complaints
• Inspect backpacks and packages when applicable

Requirements

Must be able to work flexible hours, including evenings and weekends.

Must have a valid driver's license and reliable transportation.

Must be able to lift up to 50 pounds.

Must be able to stand for extended periods of time.

Must be able to work in a fast-paced environment.

Must be able to communicate effectively with patrons and co-workers.

Qualifications

High school diploma or equivalent.

Experience in customer service or retail preferred.

Skills

• Customer service skills
• Attention to detail
• Ability to work independently and as part of a team
• Knowledge of theatre operations and policies

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

Competitive hourly rates based on experience and qualifications.

Schedule

Flexible schedule with evening and weekend shifts available.

Contact

For more information or to apply, please visit our careers page at malcotheatres.com/careers.