Casino Services Rep Swing Shift
Ameristar Casino Hotel Council Bluffs · Council Bluffs, IA · 2 mo ago
OTHRFull-time
Responsibilities
- Maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or by a guest of Ameristar Casino
- Be knowledgeable of, and follow, all gaming regulations related to this position
- Create and issue loyalty cards for guests
- Assist in Marketing promotions and player events involving the promotions
- Redeem coins, tickets, chips and cash guest checks
- Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
- Identify circumstances or incidents that require the notification and/or approval of others
- Be cooperative and able to take direction to follow through on assignments and work with the team
Requirements
- High School Diploma or GED equivalent preferred
- Cash handling background helpful but not required
- Experience dealing with the public
- Excellent interpersonal, communication & guest service skills
- Knowledge of entry level computer skills
- Must be able to work flexible hours including evenings, weekends, holidays
- Minimum of one year of guest service experience is strongly encouraged
Qualifications
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.
Benefits
Paid time off is earned according to the local policy and increases with the length of employment.
Pay
Starting Salary: $16.50
Schedule
Flexible hours including evenings, weekends, holidays