Casino Marketing Coordinator

About the Role

It is the responsibility of the Casino Marketing Coordinator to follow and carry out the requests of the Casino Host/Player Development Executive to create a memorable trip for our casino guests. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy, and Positivity).

Responsibilities

• Process hotel, limo, show, cabana, golf, restaurant, amenity, etc., reservations.
• Update and send daily Limo, Room Food & Beverage/Room Food Limited, & VIP reports.
• Post outside show charges onto guests' folios.
• Assist Casino Host/Player Development Executive via email and phone throughout the day with various requests for casino guests.
• Interact with various departments (Box office, VIP, Room Service, etc.).
• Perform other duties and responsibilities as requested.

Qualifications

• Excellent analytical, problem-solving, administrative, multi-tasking, organization, and prioritization skills.
• Accurate typist with the ability to work under pressure.
• Excellent interpersonal and communication skills (verbal and written), fluent in English and articulate.
• Ability to work efficiently, independently, and cohesively, consistently producing quality results.
• Computer literate in Microsoft Windows applications; phone experience preferred.
• Must be able to obtain a Nevada Gaming Registration.
• Minimum age requirement is 21.
• Business/Hotel Bachelor’s degree preferred.
• Customer service, hotel, and phone experience preferred.
• Must possess basic mathematical skills, including the ability to add, subtract, multiply, and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.

This position does not earn tips.