Cashier (Cage)

About the role

The Cashier (Cage) is responsible for the accounting of all cash and cash equivalents and reconciliations at the end of each shift. This position provides attentive, cheerful, courteous, and professional customer service to all customers, internal and external, striving to always exceed their expectations.

Responsibilities

• Assists with guest transactions at assigned cage window.
• Provides excellent customer service.
• Completes all required forms, reports, and logs for Title 31 reporting.
• Prepares main bank transactions quickly and accurately.
• Secures and documents all recordable transactions made with company assets.
• Demonstrates safety awareness in position.
• Develops alternative solutions to customer service issues.
• Assists customers with ATM kiosk problems.
• Performs all other job-related duties as assigned.

Requirements

• High School diploma or G.E.D. required.
• One year of experience working as a cashier or teller is preferred.
• Six months of experience working in a casino environment is preferred.
• Must pass a criminal background investigation under the rules of the National Indian Gaming Commission.

Skills

• Knowledge of or ability to learn basic bookkeeping is required.
• Basic math skills are required.
• Knowledge of or ability to learn to use office machines (calculators, copiers, printers) and Windows computers required.
• Knowledge of or ability to learn word processing, spreadsheet, and database software required.
• Basic knowledge of casino operations is preferred.
• Excellent public relations and customer service skills; must exhibit a friendly and positive attitude.
• Strong oral and written communication skills.
• Problem-solving skills are required.
• Must be able to work extended hours when needed.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Must maintain confidentiality.

Physical Requirements

• Position is medium-duty with lifting of 30 pounds maximum and frequent lifting/carrying up to 25 pounds.
• Frequent standing, walking, manual handling, use of hearing, near/midrange/color vision, and typing.
• Occasional carrying, pushing, pulling, lifting, stooping, kneeling, reaching, and use of smell.
• Frequent exposure to air quality and occasional exposure to extreme heat, noise, and vibration.
• Frequent computer use and exposure to equipment; occasional exposure to moving mechanical parts.
• Travel may be required.

Native American preferred.