Cash Posting Coordinator

Role Overview

The Cash Posting Coordinator is responsible for managing cash posting activities related to services provided by LifeStance Health and associated clinical practices. They collaborate with team members and leadership to ensure billing practices are complete and accurate.

Benefits

• Medical, dental, vision, AD&D, short and long-term disability, and life insurance
• 401k retirement savings with employer match
• Paid parental leave, paid time off, holiday pay
• Employee Assistance Program

Key Responsibilities

• Maintain current information on correct and lawful practices for billing payers
• Support daily and detailed payment reconciliation activities through bank tracking spreadsheets
• Post payments electronically (ERA/EFT)
• Post payments manually (Paper/lockbox)
• Utilize website to pull remittance advices and download 835 files
• All other duties surrounding posting of insurance and payment posting
• Communicate with leadership regarding needed EDI agreements or observed trends
• Follow established policies and procedures to safeguard collection
• Support leadership with daily, weekly, monthly, or any posting related project needs as required

Skills & Experience

• High school diploma or GED equivalent
• 2+ years of experience in medical billing/RCM
• Proficient in Microsoft Office products; basic skills in Microsoft Excel preferred
• Ability to work both in a team environment and independently
• Basic knowledge of HCFA form, UB-04, EOB interpretation, A/R, CPT, and ICD-10 codes
• Basic working knowledge of Revenue Cycle Management operations with focus on government and Commercial payors (i.e., Medicare regulations and compliance; HIPAA)
• Knowledge and expertise with revenue cycle payment posting and bank reconciliation processes
• Experience with automated billing systems preferred
• Familiarity with bank lockboxes and daily bank reconciliation
• Demonstrated ability to research basic posting issues and manage simple variances

Physical Requirements

• Sit, stand, bend, talk, hear
• Frequent walking
• Lift and/or move objects up to 25 pounds

LifeStance Health Values

• Belonging: Cultivate a space where everyone can show up as their authentic self
• Empathy: Seek out diverse perspectives and listen to learn without judgment
• Courage: Be accountable for doing the right thing - even when it's hard - because it's worth it
• One Team: Realize full potential when working together towards shared purpose