Cash Operations Coordinator

Key Responsibilities

• Cook up daily cash operations and ensure timely recording of customer payments.
• Review electronic payments received through ACH, wire transfers, lockbox services, and merchant processing platforms.
• Research and resolve payment discrepancies, unidentified deposits, and unapplied cash balances.
• Monitor banking activity and perform daily reconciliations between bank accounts and internal accounting records.
• Administer Positive Pay processes and investigate exception items as needed.
• Process and validate credit card, debit card, and other electronic payment transactions.
• Collaborate with Accounts Receivable, Customer Service, and Finance teams to resolve account-related questions.
• Prepare recurring cash activity reports and provide analysis regarding payment trends and variances.
• Aid in month-end close activities, including reconciliation support and audit documentation.
• Maintain accurate records of cash transactions and ensure compliance with company policies and internal controls.
• Identify opportunities to improve cash handling procedures and operational efficiencies.
• Support special projects and other treasury or finance-related initiatives as assigned.

Qualifications

• Two or more years of experience in cash operations, accounts receivable, banking, treasury, payment processing, or a related accounting function.
• Experience working with high-volume financial transactions and payment reconciliations.
• Familiarity with bank portals, treasury management systems, merchant services, and electronic payment platforms.
• Strong understanding of ACH, wire payments, lockbox processing, and account reconciliation procedures.
• Experience utilizing ERP systems and accounting software.

Required Skills

• Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, filtering, sorting, and reconciliation analysis.
• Exceptional attention to detail and commitment to accuracy.
• Strong organizational and time management skills.
• Ability to prioritize multiple responsibilities and meet established deadlines.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication abilities.
• Proficiency with Microsoft Office applications and financial systems.
• Ability to work both independently and collaboratively in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Experience supporting treasury, cash management, or banking operations.
• Knowledge of ERP systems such as Oracle, SAP, NetSuite, JD Edwards, Microsoft Dynamics, or similar platforms.
• Exposure to internal controls, audit support, or financial reporting processes.