Cash Applications Specialist I

About the role

Ownership of Cash Application related duties for GFSC, including applying payments quickly and accurately to ensure accurate invoicing, delinquency reporting, and timely late charge posting. This role provides opportunity for working and building relationships with internal and external customers.

Responsibilities

• Basic understanding of the systems utilized by Cash to service various types of contracts with a focus on Infolease, ServiceCloud, Lockbox Reporter, and other Cash Application platforms
• Exhibits understanding of lessors and differing needs based on industry or customer preference
• Owes cash application processes including, but not limited to:
• Applies payments received by various methods (Lockbox, ACH, Phone Pay, Bill Pay, Live), in conjunction with lease agreement
• Reformat and balance daily posting files from various resources (Banks, Phone Pay Portal, ACH)
• Aid with daily reconciliations to ensure applications are complete and accurate
• Set up customer banking information for ACH processing and generate/transmit withdrawal files
• Post Cash journal entries reflecting payment application activity
• Aid in routine quality control checks to ensure accuracy and deliver a superior customer experience
• Pull and balance
• Aid in basic daily and monthly disposition tasks, as needed
• Respond to customer inquiries and research requests

Requirements

• Education: High School Diploma or equivalent required, Two-year college education desired
• Experience: One to three years’ experience or equivalent combination of education and experience required
• Computer Skills: Excel, Word, Access, Outlook, Infolease, SharePoint, PBS, and OnBase

Qualifications

• Ten-key calculator, ability to multi-task, ability to work in a fast-paced environment, ability to meet deadlines, ability to be a strong positive team player, takes initiative

Benefits

• Financial Benefits: Competitive Compensation, Monthly Bonuses for Eligible Employees, 401(k) and Company Match, Annual Profit Sharing, Paid Time Off, Health, Wellbeing, And Family Planning Benefits
• Other Benefits: Paid Vacation, Paid Sick Days, Ten (10) Paid Holidays per year, Gym Reimbursement, Health Insurance, Dental Insurance, Vision Insurance, Short-Term and Long Term Disability, Company Paid Life Insurance, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Employee Assistance Program, Parental Leave, Education And Career Planning Benefits, Tuition Assistance, Networking Opportunities, Leadership Development Opportunities, Perks, Paid Parking, Service Awards, Hybrid work arrangements, Business casual environment