Cash Applications Specialist/ Collections

About the role

This role serves as an Accounts Receivable Analyst responsible for supporting and contributing to the daily operations of the Cash Application and Collections department. You will take ownership of cash flow by performing daily reconciliation of lockbox payments and conducting daily collections activities in a high-volume, goal-oriented team environment.

Responsibilities

• Own and manage daily cash flow through accurate reconciliation of lockbox payments.
• Perform daily collections activities in a high-volume, goal-oriented environment.
• Maintain and manage assigned customer accounts to ensure timely payment and account accuracy.
• Reduce outstanding past-due balances to levels at or below targets for contractual accounts.
• Investigate root causes for non-payment and identify issues leading to past-due invoices.
• Collaborate with field and central teams to determine root causes of issues and implement corrective action plans.
• Proactively review outstanding balances to identify risk accounts and potential bad debt exposure.
• Minimize exposure to bad debt by implementing effective collection strategies and follow-up practices.
• Compile and implement recommendations to improve Accounts Receivable performance, including reduction of past-due balances and remittance issues that lead to unapplied payments.
• Adept and support new business processes that promote automation and reduce operational complexity.
• Maintain a strong commitment to continuous improvement and enhance the quality of service provided to customers.
• Report results, trends, and key findings to department leadership and shared service stakeholders.
• Communicate regularly with customers by phone and email to resolve payment issues and clarify account discrepancies.
• Participate in cross-training across both cash application and collections functions, starting in one focus area and expanding responsibilities over time.

Essential Skills

• Experience or strong interest in accounts receivable, cash application, or collections; open to entry-level candidates or those with 1–2 years of AR experience.
• Working knowledge of accounts receivable and accounts payable processes.
• Proficiency in Microsoft Excel, including the use of pivot tables for data analysis and reporting.
• Ability to perform data review, reconciliation, and analysis with a high degree of accuracy.
• Experience or comfort working in a high-volume, fast-paced environment.
• Strong communication skills, including professional phone etiquette and clear written communication.
• Ability to identify, investigate, and resolve payment discrepancies and remittance issues.
• Capability to manage multiple customer accounts and prioritize workload to meet targets.
• Comfort using ERP systems such as SAP or similar platforms for AR and cash application activities.

Additional Skills & Qualifications

• 1–2 years of accounts receivable experience is preferred but not required; candidates with related internship or entry-level experience are welcome.
• Experience in a distribution environment is helpful and considered an advantage.
• SAP experience is ideal; familiarity with any other ERP system is also valuable.
• Demonstrated ability to adapt to new business processes that promote automation and reduce complexity.
• Strong problem-solving skills with a focus on identifying root causes and implementing practical solutions.
• Customer-focused mindset with a commitment to providing high-quality service.
• Willingness to cross-train and develop skills in both cash application and collections functions.
• Ability to work effectively as part of a collaborative, goal-oriented team.

Work Environment

This position is fully onsite, working Monday through Friday in a high-volume, fast-paced office environment focused on cash application and collections activities. You will work closely with both field and central teams and will spend a significant portion of your time on the phone communicating with customers and internal partners. The role relies on technology tools such as Microsoft Excel (including pivot tables) and ERP systems such as SAP or similar platforms to manage accounts, perform reconciliations, and generate reports. The workplace offers convenient onsite access without the need to pay for parking. The environment emphasizes collaboration, continuous improvement, and cross-training, providing opportunities to grow across both cash application and collections responsibilities while contributing to a supportive and professional team culture.

Job Type & Location

This is a Contract position based out of Cleveland, OH. Pay And Benefits The pay range for this position is $22.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cleveland,OH. Application Deadline This position is anticipated to close on Sep 10, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.