Cash Application Specialist
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes Summary (which could be About the role). It includes Essential Duties and Responsibilities (Responsibilities). It includes Job Requirements / Qualifications (Qualifications). It also includes some skills within that (like proficiency in Excel, analytical skills). There's no explicit Benefits, Pay, Schedule. So we should not create those sections. Also we should not repeat job title. We need to preserve all substantive information, remove boilerplate (EEO, ADA, etc). Also remove "Reasonable accommodations may be made..." maybe part of Responsibilities but it's boilerplate; we can drop that sentence. Also remove "Additional duties and responsibilities may be assigned by supervisor as business needs dictate." maybe keep? It's generic but could be considered boilerplate; but it's part of responsibilities. The instruction: remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. The "Reasonable accommodations may be made..." is ADA statement; we should drop. Also the EEO statement at end should be removed. Also "Willdan participates in E-Verify." maybe boilerplate; remove.
We need to use for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to decide structure: maybe sections: About the role (from Summary), Responsibilities (Essential Duties and Responsibilities), Requirements / Qualifications (maybe combine Requirements and Qualifications). Could also separate Skills but we can embed within Qualifications.
We need to preserve all substantive information: list duties, list requirements, list qualifications.
Let's extract content.
Summary paragraph: "The Cash Application Specialist is responsible for the accurate and timely application of customer payments, research of payment discrepancies, reconciliation of cash activity, and maintenance of complete supporting documentation. This position works closely with Accounts Receivable, Billing, Treasury, Project Accounting, and the General Ledger team to ensure cash receipts are recorded correctly, and customer accounts remain accurate."
That's About the role.
Essential Duties and Responsibilities: list items:
- Cash Application and Processing
* Review daily bank activity and apply customer payments accurately and timely.
* Process payments received through ACH, wire transfer, check, credit card, and other approved payment methods.
* Apply cash receipts to the correct customer accounts, invoices, projects, and legal entities in Costpoint ERP.
* Complete daily cash application by the established deadline, generally by noon on the business day following receipt of bank activity.
* Verify payment amounts against remittance information and customer account balances before posting.
* Identify and prevent duplicate, reversed, voided, or incorrectly applied transactions.
* Record unapplied or unidentified cash in the appropriate account until sufficient support is obtained.
* Process approved refunds, payment transfers, write-offs, and other cash application adjustments.
- Research and Issue Resolution
* Research short payments, overpayments, duplicate payments, deductions, and payments received without remittance details.
* Contact customers or coordinate with internal teams to obtain missing remittance information.
* Investigate payment discrepancies and resolve them promptly and accurately.
* Monitor unapplied cash, customer credits, and unidentified receipts to ensure items are cleared in a timely manner.
* Proactively identify trends or process issues that may delay cash application or affect customer account accuracy.
- Reconciliation and Reporting
* Reconcile daily cash receipts to bank activity, payment reports, and Costpoint postings.
* Ensure cash application totals agree with bank deposits and control totals, with all variances documented and resolved.
* Reconcile Accounts Receivable cash activity to the general ledger.
* Prepare and maintain supporting schedules for unapplied cash, customer credits, and cash-related reconciling items.
* Assist with month-end, quarter-end, and year-end close activities.
- Controls and Compliance
* Follow established cash application procedures, approval requirements, and segregation-of-duties controls.
* Maintain complete, organized, and audit-ready supporting documentation for cash receipts, adjustments, transfers, refunds, and write-offs.
* Comply with Willdan accounting policies, SOX controls, and document-retention requirements.
* Support internal audits, external audits, and control-testing requests.
* Assist in documenting and updating cash application procedures, desktop instructions, and process flowcharts.
* Maintain current procedures and documentation for critical cash application responsibilities and support effective backup coverage.
- Communication and Collaboration
* Communicate professionally and in a timely manner with customers and internal stakeholders.
* Partner with Project Accounting, Treasury, and General Ledger teams to resolve payment issues.
* Provide clear explanations and supporting documentation for cash application adjustments and discrepancies.
* Maintain a customer-service mindset when responding to account and payment inquiries.
- Process Improvement
* Participate in process-improvement and automation initiatives related to cash application and reconciliation.
* Identify opportunities to improve cash application processes, strengthen internal controls, and increase efficiency and accuracy.
We could keep these as bullet lists under each subheading? But the instruction: Use
- for any list of duties/requirements/benefits. It didn't require subheadings inside. We could just have one big list of duties. However we might want to keep structure but not required. Probably better to have a single
with all duty items. But we risk losing grouping. However instruction says preserve ALL substantive information; grouping is not required but could be considered part of content. Might be okay to keep as plain list.
Similarly for Requirements/Qualifications: list items:
- High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
- One or more years of experience in cash application, accounts receivable, accounting, or a related function preferred.
- Experience working in a multi-entity or project-based organization preferred.
- Ability to manage a high volume of transactions, prioritize multiple tasks, and meet established daily deadlines while maintaining a high degree of accuracy.
- Demonstrated analytical, research, and problem-solving skills, with a proactive approach to identifying, researching, and resolving issues.
- Strong attention to detail, organizational, and documentation skills, with a commitment to maintaining accurate and audit-ready records.
- Demonstrated ability to communicate clearly and professionally, both verbally and in writing, and collaborate effectively across departments.
- Ability to work independently while contributing effectively in a fast-paced, evolving, and collaborative work environment.
- Proficient in Microsoft Office Suite, particularly Microsoft Excel, including lookups, pivot tables, filters, and reconciliations.
- Broad knowledge of basic accounting principles, customer accounts, cash receipts, general ledger activity, and account reconciliations.
- Demonstrated commitment to continuous process improvement and maintaining strong internal controls.
We could also include "Skills" as separate but we can embed.
We need to output only HTML fragment, no markdown fences.
Let's craft:
About the role
The Cash Application Specialist is responsible for the accurate and timely application of customer payments, research of payment discrepancies, reconciliation of cash activity, and maintenance of complete supporting documentation. This position works closely with Accounts Receivable, Billing, Treasury, Project Accounting, and the General Ledger team to ensure cash receipts are recorded correctly, and customer accounts remain accurate.
Responsibilities
- Review daily bank activity and apply customer payments accurately and timely.
- Process payments received through ACH, wire transfer, check, credit card, and other approved payment methods.
- Apply cash receipts to the correct customer accounts, invoices, projects, and legal entities in Costpoint ERP.
- Complete daily cash application by the established deadline, generally by noon on the business day following receipt of bank activity.
- Verify payment amounts against remittance information and customer account balances before posting.
- Identify and prevent duplicate, reversed, voided, or incorrectly applied transactions.
- Record unapplied or unidentified cash in the appropriate account until sufficient support is obtained.
- Process approved refunds, payment transfers, write-offs, and other cash application adjustments.
- Research short payments, overpayments, duplicate payments, deductions, and payments received without remittance details.
- Contact customers or coordinate with internal teams to obtain missing remittance information.
- Investigate payment discrepancies and resolve them promptly and accurately.
- Monitor unapplied cash, customer credits, and unidentified receipts to ensure items are cleared in a timely manner.
- Proactively identify trends or process issues that may delay cash application or affect customer account accuracy.
- Reconcile daily cash receipts to bank activity, payment reports, and Costpoint postings.
- Ensure cash application totals agree with bank deposits and control totals, with all variances documented and resolved.
- Reconcile Accounts Receivable cash activity to the general ledger.
- Prepare and maintain supporting schedules for unapplied cash, customer credits, and cash-related reconciling items.
- Assist with month-end, quarter-end, and year-end close activities.
- Follow established cash application procedures, approval requirements, and segregation-of-duties controls.
- Maintain complete, organized, and audit-ready supporting documentation for cash receipts, adjustments, transfers, refunds, and write-offs.
- Comply with Willdan accounting policies, SOX controls, and document-retention requirements.
- Support internal audits, external audits, and control-testing requests.
- Assist in documenting and updating cash application procedures, desktop instructions, and process flowcharts.
- Maintain current procedures and documentation for critical cash application responsibilities and support effective backup coverage.
- Communicate professionally and in a timely manner with customers and internal stakeholders.
- Partner with Project Accounting, Treasury, and General Ledger teams to resolve payment issues.
- Provide clear explanations and supporting documentation for cash application adjustments and discrepancies.
- Maintain a customer-service mindset when responding to account and payment inquiries.
- Participate in process-improvement and automation initiatives related to cash application and reconciliation.
- Identify opportunities to improve cash application processes, strengthen internal controls, and increase efficiency and accuracy.
Requirements / Qualifications
- High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
- One or more years of experience in cash application, accounts receivable, accounting, or a related function preferred.
- Experience working in a multi-entity or project-based organization preferred.
- Ability to manage a high volume of transactions, prioritize multiple tasks, and meet established daily deadlines while maintaining a high degree of accuracy.
- Demonstrated analytical, research, and problem-solving skills, with a proactive approach to identifying, researching, and resolving issues.
- Strong attention to detail, organizational, and documentation skills, with a commitment to maintaining accurate and audit-ready records.
- Demonstrated ability to communicate clearly and professionally, both verbally and in writing, and collaborate effectively across departments.
- Ability to work independently while contributing effectively in a fast-paced, evolving, and collaborative work environment.
- Proficient in Microsoft Office Suite, particularly Microsoft Excel, including lookups, pivot tables, filters, and reconciliations.
- Broad knowledge of basic accounting principles, customer accounts, cash receipts, general ledger activity, and account reconciliations.
- Demonstrated commitment to continuous process improvement and maintaining strong internal controls.
We should not include Benefits, Pay, Schedule sections.
Check that we didn't include any boilerplate like "Reason
- for any list of duties/requirements/benefits, and
for prose. We need to decide structure: maybe sections: About the role (from Summary), Responsibilities (Essential Duties and Responsibilities), Requirements / Qualifications (maybe combine Requirements and Qualifications). Could also separate Skills but we can embed within Qualifications. We need to preserve all substantive information: list duties, list requirements, list qualifications. Let's extract content. Summary paragraph: "The Cash Application Specialist is responsible for the accurate and timely application of customer payments, research of payment discrepancies, reconciliation of cash activity, and maintenance of complete supporting documentation. This position works closely with Accounts Receivable, Billing, Treasury, Project Accounting, and the General Ledger team to ensure cash receipts are recorded correctly, and customer accounts remain accurate." That's About the role. Essential Duties and Responsibilities: list items: - Cash Application and Processing * Review daily bank activity and apply customer payments accurately and timely. * Process payments received through ACH, wire transfer, check, credit card, and other approved payment methods. * Apply cash receipts to the correct customer accounts, invoices, projects, and legal entities in Costpoint ERP. * Complete daily cash application by the established deadline, generally by noon on the business day following receipt of bank activity. * Verify payment amounts against remittance information and customer account balances before posting. * Identify and prevent duplicate, reversed, voided, or incorrectly applied transactions. * Record unapplied or unidentified cash in the appropriate account until sufficient support is obtained. * Process approved refunds, payment transfers, write-offs, and other cash application adjustments. - Research and Issue Resolution * Research short payments, overpayments, duplicate payments, deductions, and payments received without remittance details. * Contact customers or coordinate with internal teams to obtain missing remittance information. * Investigate payment discrepancies and resolve them promptly and accurately. * Monitor unapplied cash, customer credits, and unidentified receipts to ensure items are cleared in a timely manner. * Proactively identify trends or process issues that may delay cash application or affect customer account accuracy. - Reconciliation and Reporting * Reconcile daily cash receipts to bank activity, payment reports, and Costpoint postings. * Ensure cash application totals agree with bank deposits and control totals, with all variances documented and resolved. * Reconcile Accounts Receivable cash activity to the general ledger. * Prepare and maintain supporting schedules for unapplied cash, customer credits, and cash-related reconciling items. * Assist with month-end, quarter-end, and year-end close activities. - Controls and Compliance * Follow established cash application procedures, approval requirements, and segregation-of-duties controls. * Maintain complete, organized, and audit-ready supporting documentation for cash receipts, adjustments, transfers, refunds, and write-offs. * Comply with Willdan accounting policies, SOX controls, and document-retention requirements. * Support internal audits, external audits, and control-testing requests. * Assist in documenting and updating cash application procedures, desktop instructions, and process flowcharts. * Maintain current procedures and documentation for critical cash application responsibilities and support effective backup coverage. - Communication and Collaboration * Communicate professionally and in a timely manner with customers and internal stakeholders. * Partner with Project Accounting, Treasury, and General Ledger teams to resolve payment issues. * Provide clear explanations and supporting documentation for cash application adjustments and discrepancies. * Maintain a customer-service mindset when responding to account and payment inquiries. - Process Improvement * Participate in process-improvement and automation initiatives related to cash application and reconciliation. * Identify opportunities to improve cash application processes, strengthen internal controls, and increase efficiency and accuracy. We could keep these as bullet lists under each subheading? But the instruction: Use
- for any list of duties/requirements/benefits. It didn't require subheadings inside. We could just have one big list of duties. However we might want to keep structure but not required. Probably better to have a single
- with all duty items. But we risk losing grouping. However instruction says preserve ALL substantive information; grouping is not required but could be considered part of content. Might be okay to keep as plain list.
Similarly for Requirements/Qualifications: list items:
- High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
- One or more years of experience in cash application, accounts receivable, accounting, or a related function preferred.
- Experience working in a multi-entity or project-based organization preferred.
- Ability to manage a high volume of transactions, prioritize multiple tasks, and meet established daily deadlines while maintaining a high degree of accuracy.
- Demonstrated analytical, research, and problem-solving skills, with a proactive approach to identifying, researching, and resolving issues.
- Strong attention to detail, organizational, and documentation skills, with a commitment to maintaining accurate and audit-ready records.
- Demonstrated ability to communicate clearly and professionally, both verbally and in writing, and collaborate effectively across departments.
- Ability to work independently while contributing effectively in a fast-paced, evolving, and collaborative work environment.
- Proficient in Microsoft Office Suite, particularly Microsoft Excel, including lookups, pivot tables, filters, and reconciliations.
- Broad knowledge of basic accounting principles, customer accounts, cash receipts, general ledger activity, and account reconciliations.
- Demonstrated commitment to continuous process improvement and maintaining strong internal controls.
We could also include "Skills" as separate but we can embed.
We need to output only HTML fragment, no markdown fences.
Let's craft:
- Review daily bank activity and apply customer payments accurately and timely.
- Process payments received through ACH, wire transfer, check, credit card, and other approved payment methods.
- Apply cash receipts to the correct customer accounts, invoices, projects, and legal entities in Costpoint ERP.
- Complete daily cash application by the established deadline, generally by noon on the business day following receipt of bank activity.
- Verify payment amounts against remittance information and customer account balances before posting.
- Identify and prevent duplicate, reversed, voided, or incorrectly applied transactions.
- Record unapplied or unidentified cash in the appropriate account until sufficient support is obtained.
- Process approved refunds, payment transfers, write-offs, and other cash application adjustments.
- Research short payments, overpayments, duplicate payments, deductions, and payments received without remittance details.
- Contact customers or coordinate with internal teams to obtain missing remittance information.
- Investigate payment discrepancies and resolve them promptly and accurately.
- Monitor unapplied cash, customer credits, and unidentified receipts to ensure items are cleared in a timely manner.
- Proactively identify trends or process issues that may delay cash application or affect customer account accuracy.
- Reconcile daily cash receipts to bank activity, payment reports, and Costpoint postings.
- Ensure cash application totals agree with bank deposits and control totals, with all variances documented and resolved.
- Reconcile Accounts Receivable cash activity to the general ledger.
- Prepare and maintain supporting schedules for unapplied cash, customer credits, and cash-related reconciling items.
- Assist with month-end, quarter-end, and year-end close activities.
- Follow established cash application procedures, approval requirements, and segregation-of-duties controls.
- Maintain complete, organized, and audit-ready supporting documentation for cash receipts, adjustments, transfers, refunds, and write-offs.
- Comply with Willdan accounting policies, SOX controls, and document-retention requirements.
- Support internal audits, external audits, and control-testing requests.
- Assist in documenting and updating cash application procedures, desktop instructions, and process flowcharts.
- Maintain current procedures and documentation for critical cash application responsibilities and support effective backup coverage.
- Communicate professionally and in a timely manner with customers and internal stakeholders.
- Partner with Project Accounting, Treasury, and General Ledger teams to resolve payment issues.
- Provide clear explanations and supporting documentation for cash application adjustments and discrepancies.
- Maintain a customer-service mindset when responding to account and payment inquiries.
- Participate in process-improvement and automation initiatives related to cash application and reconciliation.
- Identify opportunities to improve cash application processes, strengthen internal controls, and increase efficiency and accuracy.
- High school diploma required; Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field preferred.
- One or more years of experience in cash application, accounts receivable, accounting, or a related function preferred.
- Experience working in a multi-entity or project-based organization preferred.
- Ability to manage a high volume of transactions, prioritize multiple tasks, and meet established daily deadlines while maintaining a high degree of accuracy.
- Demonstrated analytical, research, and problem-solving skills, with a proactive approach to identifying, researching, and resolving issues.
- Strong attention to detail, organizational, and documentation skills, with a commitment to maintaining accurate and audit-ready records.
- Demonstrated ability to communicate clearly and professionally, both verbally and in writing, and collaborate effectively across departments.
- Ability to work independently while contributing effectively in a fast-paced, evolving, and collaborative work environment.
- Proficient in Microsoft Office Suite, particularly Microsoft Excel, including lookups, pivot tables, filters, and reconciliations.
- Broad knowledge of basic accounting principles, customer accounts, cash receipts, general ledger activity, and account reconciliations.
- Demonstrated commitment to continuous process improvement and maintaining strong internal controls.
About the role
The Cash Application Specialist is responsible for the accurate and timely application of customer payments, research of payment discrepancies, reconciliation of cash activity, and maintenance of complete supporting documentation. This position works closely with Accounts Receivable, Billing, Treasury, Project Accounting, and the General Ledger team to ensure cash receipts are recorded correctly, and customer accounts remain accurate.
Responsibilities
Requirements / Qualifications
- for any list of duties/requirements/benefits. It didn't require subheadings inside. We could just have one big list of duties. However we might want to keep structure but not required. Probably better to have a single