Cash Application Specialist

About the role

Our elevators, escalators, and moving walks safely transport more than two billion people up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll contribute to enhancing the quality of urban life, making places more accessible, inclusive, and sustainable. This role supports our rich legacy, which began in 1874, by ensuring accurate and efficient financial transactions.

Responsibilities

• Apply incoming cash (checks, wires, ACHs) to correct customers’ accounts.
• Minimize unidentified cash and proactively investigate for resolution.
• Process customers’ credit card payments and provide receipts.
• Process returned items and reconcile monthly cash log to the bank statement.
• Process customer credits (repair & maintenance, tax) and outgoing wire payments.
• File all reports and documentation in the designated area on a weekly basis.
• Serve as backup for other Cash Application functions.
• Ensure timely completion of work, including catching up after absences.
• Act as first-level escalation and Subject Matter Expert for the Cash Application team.
• Assist in training new hires and creating process documentation.
• Track and resolve discrepancies between the general ledger and bank detail, reconcile accounts, and perform monthly reconciliations.

Requirements

• 2–4 years of work experience in accounting, cash application, and/or collections; or an Associate’s Degree with 1–2 years of relevant experience.
• Bachelor’s degree preferred.
• Three years of experience in accounting, cash application, and/or collections.
• Strong math and analytical skills.
• Ability to solve practical problems in situations with limited standardization.
• Proficiency in interpreting instructions in written, oral, diagram, or schedule form.
• Experience with Microsoft Outlook, Word, Excel, and PowerPoint; SAP knowledge preferred.
• Ability to read, analyze, and interpret business documents, contracts, technical procedures, financial reports, legal documents, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Good interpersonal skills and ability to adapt to new assignments and deadlines in a fast-paced environment.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive medical, dental, and vision plans effective from the first day of hire.
• 3 weeks’ vacation (increases with tenure), 7 sick days, 3 floating holidays, and 8 company-observed holidays.
• Tuition reimbursement eligible after 6 months of service.
• Parental leave: 100% base pay for 6 consecutive weeks within the first year of a child’s birth or adoption.
• Access to a wide range of development opportunities for professional and leadership growth.

Location: Atlanta, GA, United States