Jobs · Education · Pennsylvania

Case Worker, College and Career Readiness

Neighborhood Learning Alliance · Pittsburgh, PA · 8 mo ago
On-siteEducation$40k–$55k/yrFull-time

About the role

The Case Manager will play a critical role in addressing systemic challenges faced by students from underserved communities as they transition through high school, college, and career pathways. This role focuses on providing counseling, case management, and advocacy to ensure students have the emotional, social, and practical resources they need to succeed.

Responsibilities

  • Student Support Services - Provide individual and group counseling focused on personal, academic, and social development.
  • Assess student needs and create tailored support plans, including crisis intervention and referrals.
  • Conduct home visits and family engagement activities as needed.
  • Career and College Readiness - Guide students through college and job application processes, including resume writing and interview preparation.
  • Help students identify scholarships, apprenticeships, and workforce development opportunities.
  • Organize and lead workshops on career readiness and life skills.
  • Case Management - Maintain accurate, confidential case files and track student progress.
  • Connect students with external resources such as mental health services and tutoring.
  • Monitor academic and social progress, providing regular reports to families and program leaders.
  • Community Outreach and Collaboration - Establish relationships with schools, employers, and community organizations.
  • Career and College Readiness - Coordinate with teachers and counselors to ensure comprehensive student support.
  • Plan events, such as resource fairs and parent workshops, to provide networking opportunities.
  • Program Development - Evaluate program effectiveness and recommend improvements.
  • Stay updated on trends in social work, youth development, and college access programs.
  • Perform other duties assigned for which the employee is qualified and physically able to perform.
  • Participate in fundraising events and other program events that advance the mission of the organization.
  • Develop and implement new initiatives to meet evolving student needs.

Requirements

  • Bachelor's or master's degree preferred in social work or counseling
  • Possess time management and organizational skills necessary to manage multiple projects.
  • Proficiency with Microsoft Office/Google Workspace (Excel, Word, PowerPoint)
  • Ability to troubleshoot and problem solve.
  • Ability to work independently and collaboratively.
  • Strong communication skills (written, oral, verbal, body language).
  • Comfortable communicating with high school students and families (email, calls, text, video conferencing, in-person).
  • Have reliable transportation or able to access college campus and partner sites.
  • Experience working with diverse populations.

Qualifications

  • Passion for serving the community and ensuring student success.

Skills

  • Excellent interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work independently and collaboratively.
  • Proficiency with Microsoft Office/Google Workspace.
  • Ability to troubleshoot and problem solve.
  • Strong communication skills (written, oral, verbal, body language).
  • Ability to communicate effectively with high school students and families.
  • Experience working with diverse populations.

Benefits

  • Healthcare
  • Dental
  • Vision
  • IRA
  • PTO

Pay

$40,000 - $55,000

Schedule

Monday-Friday; some Saturdays (Saturday college courses and parent sessions)

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