Case Worker

Core Job Functions

• Conducts situational analysis, which may be at home and/or office visits, mentors, and provides technical assistance as needed.
• Collaborates with the service agencies and program leadership to provide and administer services appropriately.
• Develops and provides training to family support network and/or care providers on various topics related to quality early care and education.
• Maintains and reviews records and files to ensure compliance with project guidelines.
• Collaborates with all funding sources to ensure the availability of adequate resources.
• Maintains current knowledge of services available and changes to applicable rules and regulations.
• Attends meetings and trainings, which may include the Early Learning Coalition, United Way, and the Quality Counts Career Center to enhance developmental potential.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Works closely with Systems Change Consultant to spearhead an initiative targeting employees of the Hospitality industry.
• Identifies and engages key contacts and champions for tobacco program system change within the hospitality sector throughout Miami-Dade County.
• Identifies best areas of opportunities for expansion of the program within that sector.
• Conducts needs assessment for tobacco system change at the selected hospitality settings and writes reports to start discussion with the facility’s administration.
• Writes systems change work plan for selected hospitality sites, incorporating sustainability strategies, including meetings and trainings as applicable.
• Collaborate with UMAHEC Tobacco team to provide ongoing technical assistance to these sites for implementation of the developed Tobacco System Change work plans.
• Works with hospitality sites HR Leadership for implementation of referral process (automated/referral form).
• Tracks referrals by site with the purpose of increasing effectiveness of referral.
• Works with Tobacco Program Manager to track Tobacco Cessation activity at Hospitality sites and evaluate effectiveness of Systems Change plans.
• Disseminates culturally and linguistically appropriate educational materials and information on smoking/tobacco cessation services/programs.
• Disseminates information on the Florida Tobacco Quitline at participating clinical sites, and at community events.

Primary Duties and Responsibilities

• Completes tobacco cessation and HIPAA trainings.
• Completes registration and enrollment of clients into Cessation classes.
• Plans and conducts tobacco cessation counseling sessions and support groups with referred patients at participating sites both in-person and online.
• Follows up with counseling sessions and support group participants regularly to determine the most appropriate intervention.
• Develops, in collaboration with clinical sites, an effective and HIPAA compliant system of recording patients’ tobacco cessation information on medical records.
• Collects and manages an effective data collection AHEC model that captures data on participants, participating sites, success and relapse rates and effectiveness of promotional efforts.
• Prepares and submits accurate and timely reports on all program activities.
• Participates in planning meetings supporting the UMAHEC mission.

Knowledge, Skills, and Abilities

• Able to convey information effectively.
• Strong communication skills both oral and written.
• Ability to work evenings, nights, and weekends as necessary.
• Knowledge of relevant medical/legal issues that impact patient care.
• Knowledge of community resources and eligibility requirement for state, local and federal programs.
• Knowledge and/or experience in strategic planning, adult education, and multicultural settings are essential.
• Proficiency in word processing, database management, and online technologies is highly desirable.

Education Requirements (Essential Requirements)

• Bachelor’s degree required in Health/Mental health related field (mental health counseling, nursing, psychology, social work, etc).

Work Experience Requirements (Essential Requirements)

• 3-5 years of relevant experience.
• Significant experience in tobacco prevention and cessation will also be considered.

Pay

Competitive salaries offered.

Schedule

Full time Employee Type: Staff