Caseworker

Responsibilities

• Recruiting, training, and managing staff and volunteers for all Quakertown Service Center programs.
• Ensuring effective scheduling and coordination of programs.
• Overseeing the development and implementation of service and seasonal activities.
• Recommend systemic improvements to enhance service delivery.
• Maintaining relationships with funding sources.
• Collaborating with community agencies to expand outreach efforts.
• Managing local fundraising efforts such as the Christmas Angel Tree Program and Red Kettle Campaign.
• Conducting client interviews, verifying applications, and providing intake and referral services.
• Maintaining records and preparing reports for The United Way and grant donors.
• Serving on committees related to case management and emergency assistance.
• Organizing training events and coordinating with county programs.
• Fostering collaboration with Community Care Behavioral Health.
• Performing office management tasks, maintaining accurate files, and assisting in staff training.
• Responding promptly to all communications.

Qualifications

• A High School Diploma or GED, and equivalent retail/resale experience.
• Exemplary customer service skills.
• Reliable, trustworthy, outgoing, and sound decision-making skills.
• Reliable transportation with a clean driving record.
• Completion of PA Child Abuse History Clearance, PA State Police Criminal Record Check, PA DHS Criminal Record/Fingerprint Check, and Child Abuse Recognition and Reporting Training.
• Understanding and support for The Salvation Army’s Mission.