Case Specialist Trainee

About the role

The Case Specialist Trainee-Temporary position is a term-limited opportunity to gain hands-on experience in the Subsidized Child Care Program. This role requires on-the-job training and passing written and practicum exams to qualify for the Case Specialist I position.

Responsibilities

• Client Interaction and Support (20%): Provide support and guidance to families enrolled in subsidized child care programs.
• Data Entry / Documentation Maintenance (10%): Perform data entry and maintain accurate case files.
• Case Processing (70%): Handle client orientations, screenings, certifications, and recertifications.

Requirements

• High School diploma or equivalent required and 2 years of related work experience or Associate’s degree in a relevant field.
• Demonstrated proficiency and experience with Windows-based programs and data entry.

Qualifications

• Ability to work a regular, full-time schedule with occasional overtime.
• Flexibility to work late shifts until 7 pm on Mondays on a rotating basis.

Skills

• Strong communication and interpersonal skills.
• Proficiency in Windows-based programs and data entry.

Benefits

No specific benefits are mentioned for this role. Employees may be eligible for a competitive compensation package, robust benefit offerings, and opportunities for learning and professional development.

Pay

$21.00 per hour

Schedule

This position is 5 days onsite. Overtime may be required. The work schedule includes occasional late shifts until 7 pm on Mondays on a rotating basis.

Background & Health Clearance Requirements

Specific background and health clearance requirements are necessary for this role, including but not limited to: Live Scan Clearance / DOJ Fingerprinting, Health Clearance, MVR / DMV clearance, Child Development Permit, CPR / Pediatric CPR certification, Federal Debarment Checks, Credit & Bankruptcy Check, and Employee Assistance and Wellness Programs.