Case Manager Supervisor, AIC

About the role

The AIC, or Alternative in the Community program, is a community-based alternative to incarceration that provides multifaceted intervention services for offenders awaiting trial, probation, or parole. The program uses Motivational Interviewing techniques and evidence-based models to assess and address individual risk factors.

Responsibilities

• Carry a caseload as required by program needs, including counseling, case record management, intake assessment, discharge preparation, aftercare services, security, and resource management.
• Supervise Case Manager staff, focusing on both security and case management.
• Review and monitor client-related paperwork, ensuring content, timeliness, and quality.
• Maintain and evaluate group activities on an ongoing basis.
• Assist in developing, leading, and supervising client group meetings, program services, and counseling sessions.
• Monitor and evaluate staff performance and provide regular feedback to the program director.
• Perform functions of a human service worker/case manager, including client supervision, custody, searches, facility rounds, counts, and urine surveillance as needed.
• Participate in on-call agency duty officer rotations as assigned.
• Participate in weekly staff meetings and assist the program director in setting agendas.
• Assist the program director in setting and enforcing policies and procedures.
• Perform other duties as assigned by the supervisor.

Requirements

• Bachelor’s degree in a social science field and two years’ experience in case management or similar field.
• One year experience in management and supervision of staff or three years of case management experience.
• Excellent oral, written, and interpersonal skills.
• Ability to engage and develop collaborations with community agencies.
• Previous assessment experience preferred.
• Experience with Microsoft Office.

Qualifications

• Bachelor’s degree in a social science field.
• Two years’ experience in case management or similar field.
• One year experience in management and supervision of staff or three years of case management experience.
• Excellent oral, written, and interpersonal skills.
• Ability to engage and develop collaborations with community agencies.
• Previous assessment experience preferred.
• Experience with Microsoft Office.

Skills

• Strong case management and supervision skills.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office.

Benefits

• Two (2) weeks’ vacation accrued within the first year, bumped to three (3) weeks accrual after 1 year of service.
• Sick time (7 days accrual basis), floating holiday time (4 days/year).
• Medical and Dental plans.
• Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
• 401(k) Retirement savings plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after 1 year service.
• Ongoing training.

Pay

$58,656.00 annually

Schedule

Monday/Wednesday/Friday 9:00am to 5:00pm and Tuesday/Thursday 12:00pm to 8:00pm

Company Overview

Community Solutions Inc. (CSI) is a nonprofit organization that promotes responsible citizenship, accountability, and well-being for individuals and families involved in or at risk of involvement in the child welfare, juvenile justice, or criminal justice system. Since its founding in 1962, CSI has been a pioneer in community-based services, delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. CSI is committed to being a trauma-informed organization, providing ongoing staff development in trauma-informed practices and systematically evaluating the integration of these values across the organization.

Qualifications

• Bachelor’s degree in a social science field.
• Two years’ experience in case management or similar field.
• One year experience in management and supervision of staff or three years of case management experience.
• Excellent oral, written, and interpersonal skills.
• Ability to engage and develop collaborations with community agencies.
• Previous assessment experience preferred.
• Experience with Microsoft Office.

Equal Opportunity Employer

Community Solutions Inc. is an Equal Opportunity Employer – M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.