Supervisor, Case Management

About the role

The Supervisor, Case Management will supervise the day-to-day operations of a team of employees and will support staff by providing operational oversight and clear objectives and goals for the department. This position is responsible for caseload reviews and supervisory visits for the team. This position is also responsible for visiting provider offices to develop partnerships with providers and office staff. This position will carry a partial caseload as needed.

Responsibilities

• Supervise the day-to-day operations of a team of employees
• Support staff by providing operational oversight and clear objectives and goals for the department
• Carry a partial caseload as needed
• Ensure employees have supplies and other resources needed for the team to perform essential job functions
• Travel to locations within the relevant service area through a reliable means of transportation insured following Company policy
• Occasional work-from-home opportunities

Requirements

• Degree in nursing from an accredited program of professional nursing or BSW from an accredited program of social work
• Three years in medical or behavioral health case management
• Current RN or LBSW license in good standing with the State of Alabama Board
• Valid driver's license in good standing
• May require significant face-to-face member contact with duties regularly performed away from the principal place of business
• Willing to submit to vaccine testing and screening
• Manage and direct staff in a positive and effective manner
• Demonstrate excellent oral and written communication skills as well as a thorough knowledge of medical terminology
• Working knowledge of health-related service delivery systems
• Analyse varied environmental factors concerning recipients’ well-being
• Highly motivated, goal-oriented, and willing to work to satisfy department goals when required
• Flexible and accommodate shifting priorities
• Perform day-to-day responsibilities with minimal supervision, exercise independent judgment, and maintain confidentiality
• Strong presentation skills
• Basic computer skills

Preferred

• BSN or MSW
• Five years in medical case management
• Current RN or LGSW license in good standing with the State of Alabama Board
• Certified Case Manager
• Proficient in the use of Microsoft Office Suite of products such as Word, Excel, and PowerPoint