Case Manager - Supervisor

Summary

The Supervisor/Case Manager is to perform duties and responsibilities related to the function and supervision of the Human Services Ministry enabling the assigned cottage and/or campus to function at the highest level of competency in carrying out the Institution's policies, procedures and programs.

Qualifications

• Bachelor's Degree in Human Services or related field, from an accredited University or Accredited Seminary
• Two years of experience with population served is preferred
• Minimum of 21 years of age
• Manages, plans, organizes, implements, monitors and maintains agency programs as well as adheres to accreditation standards and N.C. licensing requirements and Medicaid guidelines
• Maintains compliance with the institution's personnel policies
• Respects the cultural diversity of children and strives to create a positive relationship
• Valid driver license and safe driving record

Essential Duties and Responsibilities

• Supervision: Directs, supervises and manages the duties responsibilities of the staff and clients in care
• Policies and Procedures: Functions within the guidelines of the job description and the Program of Intentionalized Services
• Professionalism/Teamwork: Demonstrates knowledge of and ability to work as a supervisor and member of the cottage team
• Clients: May be required to facilitate the inquiry, Family Assessment Conference, admission, intake, in-care, transfer, and discharge conferences
• Record Keeping: Supervise maintenance of all client files and documentation of current case activities
• Knowledge and Training: Continually increases knowledge and skills by taking steps necessary to stay in touch with current trends in the field of residential child care and programs for children and families

EQUIPMENT

• Ability to operate standard office machines such as copier, computer, fax, calculator, etc.
• Ability to work within Microsoft Outlook, Excel and Word software programs

Languages Skills

• Ability to read, write and complete necessary documentation
• Ability to effectively present information and respond to questions from clients, customers, resources and the general public

Contact With Others

• Regular contact with colleagues in all departments, as well as with outside individuals and groups
• Should represent Baptist Children's Homes of NC, Inc. in a positive manner
• Contacts outside of the agency where proper handling of situations is of utmost importance as the agency's image could be affected

Mental / Visual / Auditory Demands

• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form and ability to draw conclusions

Confidential Data

• Complies with agency policies and procedures concerning confidentiality and HIPPA regulations involving all aspects of client information

Physical Demands

• Sit, talk and hear
• Occasionally stand, walk and reach with hands and arms
• Specific vision abilities required by this job include close vision, and ability to adjust focus
• Driving motor vehicles

Work Environment

• Usual office working conditions

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