Case Manager - SSVF Outreach (JR 5607)

About the role

The Outreach Case Manager at PATH (People Assisting The Homeless) is part of the SSVF (Supplemental Security Income for Veterans and Families) Team. This role aims to assist clients in breaking the cycle of homelessness through a "whatever it takes" approach.

Responsibilities

• Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs
• Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals
• Completes program specific assessments (e.g. VI-SPDAT)
• Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake
• Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintaining a complete, accurate, and current participant file with all required documents
• Maintains confidentiality of participant files per HIPAA and all applicable guidelines

Requirements

• Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field
• Minimum Qualifications: All levels of education and experience are welcome
• Mandatory Requirements: Must have employment eligibility verification, be able to obtain CPR/First Aid training, pass a Tuberculosis Test, Background Screening, Drug Test, and have reliable transportation with a valid driver’s license and proof of insurance and ownership for personal vehicles used during work duties

Qualifications

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

Benefits

We offer a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.