Case Manager - Rapid Rehousing

About the role

Actively provide effective service delivery and supports that help young adults, ages 18-24, quickly transition from experiencing homelessness to stable, permanent housing and attain self-sufficiency. The case manager will work to assess an individual’s needs, providing a housing-first, trauma-informed approach to youth in the Rapid Re-Housing Program.

Responsibilities

• Manage a case load of approximately 15-20 young adults including the direct provision and coordination of housing navigation assistance and supportive services.
• Deliver services using a strong trauma informed and positive youth development approach.
• Assist in preparing young adults for housing, including obtaining any necessary documentation and providing life skills training.
• Assist young adults in creating housing plans and provide support in goal attainment, having a strong focus on financial management/budgeting and tenant rights and responsibilities.
• Work cooperatively with the Manager of Housing Partnership to communicate housing needs and assist in successfully locating appropriate housing.
• Learn and utilize HMIS and Salesforce data management system to document interaction with young adults in a timely, consistent, and ethical manner.
• Transport young adults as needed for appointments such as identification, health care, housing, education, and vocation.
• Provide information and referral services to young adults about community resources as needed and follow-through with appropriate adjunct services.
• Facilitate problem-solving sessions to overcome obstacles and resolve conflicts involving young adults.
• Assist young adults formally and informally as they master life skills and build self-sufficiency, included but not limited to: job readiness, financial management and budgeting, communication skills, transportation, sexual health, and being a good tenant.
• Help to build and implement strong internal collaborations that maximize Oasis Center’s resources for young people.
• Related tasks as assigned.
• Document young adult interactions in a timely, consistent and ethical manner and effectively maintain all client records in Oasis Center’s agency database and in HMIS.
• Attend community meetings for networking and resource updates.
• Participate in staff and program development by attending Oasis Center and community-based trainings.
• Support Oasis staff in learning about and accessing resources available in community to connect youth to housing.
• Attend weekly staff meetings and regular supervision, collaborating with supervisor and appropriate staff on specific case-related problems.

Requirements

• Minimum one year of relevant experience.
• Valid driver’s license and good driving record.
• Ability to effectively communicate in oral and written form.
• Ability to monitor client interaction visually and auditorily.
• Ability to maneuver stairs and uneven terrain.
• Regularly required to sit and talk or hear; occasionally required to stand and walk.
• Specific vision abilities required include close vision and distance vision.
• Understanding of racial and gender inequities and other forms of discrimination and willingness to operate from an anti-oppression model.
• Knowledge of and ability to apply Positive Youth Development, Trauma-Informed Care, Motivational Interviewing, and other evidence-informed approaches rooted in adolescent and young adult development.
• Knowledge of