CASE MANAGER

About the role

The Case Manager for the EMPOWR Program plays a vital role in improving perinatal outcomes for individuals affected by substance use disorders (SUD). This position provides psychosocial assessments, crisis intervention, resource referrals, care coordination, and ongoing supportive services to enhance patient engagement, retention, and overall treatment success.

Responsibilities

• Care Coordination & Support
  • Conduct psychosocial assessments and provide crisis intervention as needed.
  • Develop individualized treatment and recovery plans in collaboration with patients and interdisciplinary care teams.
  • Build supportive, trust-based one-on-one relationships that encourage engagement and retention in treatment.
  • Identify patient needs, strengths, and barriers across domains such as physical health, addiction treatment, social support, occupational goals, financial stability, and housing.
• Referral, Resource Navigation & Discharge Planning
  • Coordinate referrals to inpatient and outpatient treatment programs, rehabilitation facilities, and community-based services.
  • Lead discharge planning to ensure patients transition safely and successfully from inpatient or acute care settings to appropriate follow-up services.
  • Act as an advocate and ally for patients, ensuring they receive appropriate and timely support.
• Continuity of Care
  • Meet patients across various clinical settings, including addiction treatment appointments, medical visits, social service appointments, and therapeutic sessions.
  • Conduct community outreach to maintain engagement and support patients in real-world environments.
• Collaboration & Professional Development
  • Work closely with OB/GYN, Addiction Medicine Providers, Family Medicine, Grants and Research, Behavioral Health Specialists, and other stakeholders to ensure integrated, patient-centered care.
  • Participate in Addiction Medicine clinical meetings, programmatic conferences, and required trainings.

Requirements

• Experience Required: 0-2 years required, 3-5 years preferred
• Education Requirements: Bachelor's degree required
• Licenses/Certifications Required: Certified Social Worker or Licensed Social Worker preferred

Qualifications

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity, and market data.

Benefits

We offer a wide range of benefits to ensure that our staff have everything they need to succeed both at work and at home.

About the Area

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation.

Contact Information

To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu