Case Manager of Community Engagement

About the role

The Case Manager of Community Engagement provides case management services, counseling, intervention, and implementation of Individuals' plans to assist in developing, maintaining, increasing, and maximizing independent functioning in the skill areas identified in the Individual Service Plan (ISP).

Responsibilities

• Schedules, conducts, and documents all meetings pertaining to Individuals.
• Trains all line staff on proper documentation.
• Reviews weekly calendars to ensure enriching and meaningful activities are taking place.
• Completes tours to potential individuals interested in The Arc’s Services and Supports.
• Ensures Purchase Order of Services and Medical Forms are received and correct before an individual begins services.
• Covers services for assigned caseloads and requests any additional or cancellation of Services from the funding source.
• Provides consultation as appropriate to assist program staff and Individuals in achieving goals and objectives.
• Creates and implements ISP's.
• Completes 30-day, semi-annual and annual paperwork as required by each program.
• Provides individual/group information in the areas of community engagement, volunteer opportunities, personal and or social adjustment.
• Monitors and Completes Community Integrated Employment (CIE) incentive requests for the funding source.
• Provides feedback to the supervisor regarding effectiveness of programming and proposing modifications when appropriate.
• Writes and follows through on implementation of meaningful and attainable objectives to ensure Individuals’ growth.
• Assures that all forms required by referral sources are completed.
• Maintains professional growth by attending in-service training sessions and by reading related literature.
• Maintains, updates, and produces reports in electronic Individual record. Reports issues to Program Manager and/or Director of Programs.
• Performs other duties as assigned to ensure efficient operation of the program and/or agency.

Qualifications

• To perform this job successfully, one must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Education and/or Experience: Associate's degree from an accredited college or university; and one to two years related experience and/or training; or equivalent combination of education and experience.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, Individuals, customers, and the general public.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions dealing with several variables.
• Other Skills: Must be proficient in Microsoft Suite.
• Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include the ability to adjust focus.