Case Manager III - Heartland Bridges (Overnights, Part-time)

Summary Description Of Program

Heartland Bridges houses two programs, Bridges Transitional Living and Bridges Crisis Care.

Summary Description Of Work

The role of the Case Manager III (Overnight) is to provide facility oversight, assist in duties to ensure the day-to-day operations of the program, and respond to client needs.

Decision Making, Problem Solving, and Interpersonal Skills

Decision making, problem solving, and highly developed interpersonal skills are critical.

Compensation

between $19.74 and $23.54 per hour (wage is determined by total years of relevant experience)

Work Hours

two overnights per week (10:00 p.m. to 8:00 a.m.)

Minimum Qualifications

• Associate degree in human services field (including but not limited to, psychology, social work, mental health counseling, marriage and family therapy, or a related field), Bachelors preferred
• Two years of experience in behavioral or mental health services
• One year of experience working with adults with serious mental illness or substance use preferred

Essential Duties And Responsibilities

• Responds to crisis care referral calls, assesses individual by gathering information and provides appropriate and accurate application verdict, maintaining strict confidentiality
• Completes enrollment/intake on eligible Crisis Care clients
• Develops supportive relationship with clients and responds to client needs during shift
• Demonstrates knowledge of current community and HFS programs and resources to meet client needs
• Completes monthly client record reviews
• Conducts client room searches per program protocol
• Helps ensure room readiness for new clients
• Orients clients to Bridges protocols and addresses client non-compliance as necessary to create a safe and secure environment for all residents and staff
• Attends All Staff meetings as scheduled
• Able to work both independently, with little supervision, and as a part of a team
• Always displays a courteous and caring attitude to the clientele, volunteers, and visitors of the Agency
• Abides by all specific program and Agency procedures, policies, and requirements
• Cooperates and collaborates with program area staff, volunteers, and other Agency staff
• Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media
• Create, maintain, and share as appropriate a dynamic self-care plan

Essential Functions

Performs other program related duties as assigned