Case Manager II

Job Summary

The Case Manager is responsible for providing peace of mind to our clients by helping them recover from their injuries emotionally, physically, and financially. Case managers address our clients' injury-related challenges while providing exceptional support to the attorneys, which enables them to obtain a favorable resolution for our clients. This person is a team player that works as the attorneys’ right-hand man/woman by gathering evidence and strategizing as to how to present it in the most compelling manner to insurance companies, defense attorneys, arbitrators, mediators, judges, and jurors.

What We Need You To Do

• Provide peace to our clients by addressing their injury-related issues so they can focus on getting better.
• Document our clients’ injury-related challenges so we can get the client money for them.
• Gather the evidence needed for the attorneys to negotiate settlements with insurance adjusters and defense attorneys.
• Write, compile and send compelling settlement demand packages to insurance companies and attorneys to advocate for our clients.
• Draft, file and send litigation documents, including complaints, discovery demands, and motions.
• Prepare cases for trial, including assisting in the retention of expert witnesses.
• Regularly update client and case information within Litify, our case management system.

Qualifications

• Worked in personal injury law for 3 years.
• One year of experience drafting, filing, and sending litigation documents.
• Completed a bachelor’s degree.
• Provided exceptional customer service over the phone by compassionately gathering information and formulating a plan of action to address the customer's needs.
• Accustomed to working at a faster-than-average pace.
• Thrives in a paperless office with a state-of-the-art case management system.

Benefits

• We offer and contribute to your Health, Dental, and Disability Insurance.
• You get free money participating in our 401-K with a 5% company match.
• We ensure a work-life balance as our hybrid commute model encourages 2 days of remote work per week.
• We offer a generous bonus program.
• We sponsor external growth opportunities for our team.
• We participate in frequent community service events.
• We offer shorter hours on Summer Fridays due to the short summer in Massachusetts.