Case Manager I - Emergency Services (ESS)

Position Summary

The Case Manager is responsible for providing a continuum of care for guests of Wheeler Mission through case management. This is done through assessment and identification of each guest’s resources, talents, skills, and interests. The Case Manager will work with guests to identify their personal goals and then create a plan to work towards gaining stability and achieving those goals.

Qualifications

• Key Duties and Responsibilities Brief description of duties in order of priority

• Competencies Required

• Education/Experience

• Technical/Software Knowledge

• Required Knowledge Areas for Success

• Physical Requirements

• Other Requirements for Employment

Unique for this job

• Adaptability

• Guest/Customer Focus

• Relates Well to Others

• Compassion

• Patient

• Prioritizing

• Conflict Resolution

Mission Alignment

• Belief in the inerrancy of the Holy Bible

• Adherence to WM Employee Policies

• Alignment with WM Core Values:

• Christ-Centered Purpose

• Faithful Stewardship

• Excellence

• Grace and Truth

Physical Requirements

• To perform the essential job functions of this position, a candidate must be able to:

• Walk short distances with the ability to ascend and descend flights of stairs

• Type and operate standard office equipment

• Perform normal business activities, with potential for standing or sitting for long periods of time

• Occasionally lift office supplies and equipment up to 20 pounds

• Drive a vehicle with multiple occupants in a city environment

Other Requirements for Employment

• This is a full-time 40-hour position, typically staffed throughout the week with some evening and weekend hours required.

• Must possess a valid state issued driver’s license and have a driving record without major moving violations, including convictions for DUI, Reckless Driving, or Driving While Suspended. Must be insurable according to standards established by Wheeler Mission’s risk management insurance agency.