Case Manager SE

About the Role

The Case Manager, under the direction of the Director of Coordinated Care, utilizes the nursing process to develop, implement, and evaluate case management outcomes for defined patient populations. This individual supports the mission, vision, and values of Advocate Medical Center and contributes to the accomplishment of its purpose and objectives. The Case Manager facilitates optimal outcomes for all parties involved through advocacy, objectivity, and liaison/collaboration with an emphasis on continuity of care, effective communication, and coordination of appropriate healthcare services.

The Case Manager utilizes a variety of skills to educate, consult, and assist in the management of an identified patient population to achieve the highest quality and best possible outcomes for the patient in a cost-effective manner. They collaborate with a patient care team that includes, but is not limited to, physicians, nurses, assistive staff, rehabilitative therapies, respiratory therapy, pharmacy, dietetics, psychosocial support disciplines, infection control, fiscal services, performance improvement, and any other disciplines directly or indirectly involved in patient care.

The Case Manager employs a scientific approach in analyzing patient care, identifying opportunities for improving patient care/outcomes, quality of life, and cost reduction based on current research findings. This individual collaborates actively on a daily basis (Monday-Friday) with the case management team to facilitate timely achievement of expected patient outcomes. When not on campus, the Case Manager is available by pager, digital phone, and email.

Responsibilities

• Develop, implement, and evaluate case management outcomes for defined patient populations using the nursing process.
• Facilitate optimal outcomes through advocacy, objectivity, and collaboration with healthcare teams.
• Coordinate appropriate healthcare services to ensure continuity of care and effective communication.
• Educate, consult, and assist in managing patient populations to achieve high-quality, cost-effective outcomes.
• Collaborate with multidisciplinary teams, including physicians, nurses, therapists, and support staff.
• Analyze patient care using a scientific approach to identify opportunities for improving outcomes and reducing costs.
• Actively collaborate with the case management team on a daily basis (Monday-Friday) to achieve expected patient outcomes.
• Maintain availability via pager, digital phone, and email when not on campus.

Requirements

• Graduate of an accredited School of Registered Professional Nurses.
• BSN preferred; MSN encouraged.
• Minimum of five years of experience in the care of the assigned patient population.
• Participation in case management and utilization review encouraged.
• Current registration to practice as a Registered Nurse in the applicable state as determined by job location.
• Case Management certification encouraged.