Case Manager, Green Street

SUMMARY OF POSITION

Permanent Housing provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long-term stability in housing and the end of homelessness in Boston. The Permanent Housing Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other Permanent Housing staff on program-wide efforts to stabilize and promote the individual growth of all Permanent Housing tenants.

QUALIFICATIONS

• Required: High School Diploma or GED
• Strong written communication skills
• Computer Proficiency in Microsoft Office Products
• REQUIRED: Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
• Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants
• Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situations
• Experience working as part of a team